Learn how we sort results
Do you want to learn how we sort our results? Read more about how courses are ranked in the search results.
Relevance
Customer Excellence for Finance Staff
PTP Training & Marketing Ltd
|
Professional Training
5.0
(4)
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Self-Paced Online
This course will enable participants to understand who their customers are and what they require us to do in order...
Mastering the Art of Closing Incoming Calls
STL
|
Professional Training
-
From 495 GBP
-
Multiple (27)
-
Multiple (22)
-
Classroom, Virtual Classroom
Attending this course will equip participants with essential skills to improve their telephone interactions, leading to enhanced customer satisfaction and...
Masterclass in Handling Incoming Telephone Calls - Half Day (PM)
PTP Training & Marketing Ltd
|
Professional Training
4.7
(7)
-
This course results in CPD hours
-
From 190 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
This 1/2 day workshop gets participants to look at what they hate as customers when they make calls to their...
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
PTP Training & Marketing Ltd
|
Professional Training
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Self-Paced Online
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
Prospecting and Lead Generation
Lion Heart Consulting
|
Corporate Training for Teams
-
From 175 GBP
-
Multiple (2)
-
Classroom, Self-Paced Online, Virtual Classroom
The leads may come from various sources or undertakings, for example, via the Internet, through personal referrals, through telephone calls...
Advanced Customer Service for the Public Sector
PTP Training & Marketing Ltd
|
Professional Training
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Self-Paced Online
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
Managing Customer Care
STL
|
Professional Training
4.9
(24)
-
From 495 GBP
-
Multiple (28)
-
Multiple (22)
-
Classroom, Virtual Classroom
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
Dealing with Difficult People
PTP Training & Marketing Ltd
|
Professional Training
4.8
(17)
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides...
Customer Relationship Management
STL
|
Professional Training
5.0
(1)
-
From 495 GBP
-
Multiple (27)
-
Multiple (22)
-
Classroom, Virtual Classroom
Develop your performance and skills as an effective Customer Relationship Manager; understand the benefits of high level CRM and the...
Customer Care
STL
|
Professional Training
-
From 760 GBP
-
Multiple (28)
-
Multiple (22)
-
Classroom, Virtual Classroom
Develop a ‘customer-led' approach to business by improving customer satisfaction, improving staff's attitudes and developing their technique in handling customer...
Telephone Etiquette
Lion Heart Consulting
|
Corporate Training for Teams
-
From 175 GBP
-
Multiple (2)
-
Classroom, Self-Paced Online, Virtual Classroom
This course will help participants improve their phone skills which will make them more confident, improve sales, and help gain...
Coaching Salespeople
Lion Heart Consulting
|
Corporate Training for Teams
-
From 175 GBP
-
Multiple (2)
-
Classroom, Self-Paced Online, Virtual Classroom
Coaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction....
Advanced Successful Selling
STL
|
Professional Training
-
From 495 GBP
-
Multiple (27)
-
Multiple (22)
-
Classroom, Virtual Classroom
Courses never cancelled . Restaurant lunch . Last minute rescheduling . 24 month delegate support forum . Face-to-Face and Online...
Dealing with Complaints and Aggression
STL
|
Professional Training
5.0
(4)
-
From 495 GBP
-
Multiple (27)
-
Multiple (22)
-
Classroom, Virtual Classroom
How to handle and resolve Complaints How to diffuse aggressive situations To examine the Philosophy of Communication Courses never cancelled...
Excellent Account Management
STL
|
Professional Training
4.8
(26)
-
Top 10 Course
-
From 495 GBP
-
Multiple (27)
-
Multiple (22)
-
Classroom, Virtual Classroom
By the end of the course you will be able to: Identify top accounts Use a proven account planning process...
Customer Complaint Handling
STL
|
Professional Training
-
From 495 GBP
-
Multiple (26)
-
Multiple (22)
-
Classroom, Virtual Classroom
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
Communication Skills for High Pressure Teams
STL
|
Professional Training
-
From 760 GBP
-
Multiple (27)
-
Multiple (22)
-
Classroom, Virtual Classroom
This workshop combines fundamentals of emotional intelligence and behavioural styles analysis with practical communication strategies to equip teams with the...
Influence and Persuasion Skills
STL
|
Professional Training
4.9
(9)
-
From 495 GBP
-
Multiple (28)
-
Multiple (22)
-
Classroom, Virtual Classroom
By the end of the course you will be able to: Understand the difference between influence, persuasion and manipulation Understand...
Ads
