Training courses in Functional Skills in London

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

Master these four principles of consultative partnering and you will transform your approach to important sales opportunities.

Cold calling, or telemarketing, is a tough, but rewarding role.

Inspirational Leadership gets results. It’s about recognising that your most precious possession is the people who work for you, and having the skill to draw out the very best in their performance.

What does it take to be a successful public speaker?

Cross-cultural negotiations can falter for a whole variety of reasons.

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.