Effective Communication Skills
- At the end of this 1 day workshop, delegates will have gained the skills necessary to communicate clearly and confidently, achieve objectives through effective communication, persuade and influence, and improve workplace relationships.
What to expect
- Courses never cancelled .
- Restaurant lunch .
- Last minute rescheduling .
- 24 month delegate support forum .
- Face-to-Face and Online Instructor led .
- And more... .
Upcoming start dates
Choose between 39 start dates
Suitability - Who should attend?
This course is suitable for anyone who needs to enhance their relationship with others, and present clear, positive messages in the workplace. Both appropriate for corporate communication training as well for use in personal situations.
You may also wish to consider a Microsoft Word course.
Training Course Content
Communication Styles
Communication styles modelIdentifying preferred styles
Adapting a style as required
Successful Communication Essentials
3 P's: Professional, Polite, PositiveIdentifying and overcoming barriers to communication
Characteristics of an excellent communicator
Unspoken Communication
Active listeningBody language, tone
Building rapport
Positive Image
Meetings: making an impactDealing with challenging situations
Ensuring your message is perceived as intended
Phrasing your message appropriately
Personal Excellence
AssertivenessPersuasion skills
Expenses
List price £650, promotional rates available. STL are the only company to offer a dynamic pricing and availability model, updated live on our site, daily on this portal. Closed group training options available (at your offices, UK wide/International or our London Venues). Contact us below.
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Reviews by course attendees
Average rating 4.9
Based on 324 reviews.
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Reviews are published according to our review policy.
Kate
08 Aug 2024
Aymane
08 Aug 2024
Most useful topic: Challenging situations
Kiran
08 Aug 2024
Tony B was amazing and had the whole group engaged and interacting - thank you
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E14 8BT London
STL
Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...
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Most useful topic: Challenging behaviour