Telesales courses in Scotland

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

Cold calling, or telemarketing, is a tough, but rewarding role.

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.

When it comes to negotiations, having the edge on the other side can make all the difference.

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

Cross-cultural negotiations can falter for a whole variety of reasons.

What does it take to be a successful public speaker?

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.