Telesales courses in Scotland

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.

When it comes to negotiations, having the edge on the other side can make all the difference.

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

Here's what GDPR means for us marketers and sales professionals, especially those with active cold calling and emailing campaigns.

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.

Cold calling, or telemarketing, is a tough, but rewarding role.

Inspirational Leadership gets results. It’s about recognising that your most precious possession is the people who work for you, and having the skill to draw out the very best in their performance.