Course description
Telephone Techniques - Incoming & Outgoing Calls - PTP Training & Marketing - In-house Training
This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help Participants improve their skills in these vital areas.
This Telephone Techniques - Incoming & Outgoing Calls course is available throughout the UK.
CPD Value 5.5 Hours
Upcoming start dates
Outcome / Qualification etc.
- Greater confidence to make outgoing calls professionally
- Greater confidence to handle incoming calls courteously and professionally
- The ability to get through to the right person
- Increased confidence to return calls
- To return to the workplace with genuine leads generated during the course
- Discuss and resolve any obstacles and problems
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Expenses
Contact PTP to arrange this in-house course and to arrange pricing details.
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PTP: Practical Training for Professionals - leading provider of sales and management training in the UK
PTP - Practical Training for Professionals, have been delivering practical, hands-on training courses to professionals in the UK since 1991. PTP provide training course in several formats: in-house training, on a 1-2-1 basis or as public courses in more venues...