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Evidencing The Fair Treatment of Vulnerable Customers | In Company
ZISHI
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company, Blended
In 2015, the FCA published a report on consumer vulnerability. It was the first of its kind, and criticised a...
FD108: Introduction to Stakeholder Communications
TPT Consultancy & Training Ltd
|
Professional Training
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From 350 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This course will provide learners with the development of key skills in communicating, influencing and negotiating across a broad range...
Shareholder Value Creation | In Company
ZISHI
|
Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company, Blended
This course is designed to provide Senior Executives with knowledge and skills to evaluate and influence the Critical Success Factors...
Coaching Sales Excellence
Mercuri International Ltd
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Corporate Training for Teams
5.0
(1)
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From 995 GBP
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Nationwide
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Classroom
Supporting the sales team in the field is an essential part of the sales leader's role. Mercuri's Coaching Sales Excellence...
Management Development | In House
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(77)
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From 495 GBP
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16/01/2025
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Multiple (3)
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Classroom, In Company
Develop best practice management skills to enhance your confidence, motivation, and capability, as a manager whilst inspiring your team to...
Sales Management
Infero Training Ltd
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Corporate Training for Teams
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From 248 GBP
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Nationwide
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In Company
On this course you'll learn to create an effective sales team; promote effective sales performance through training, evaluations, and sales...
Analysing Return on Investment - In Company
Global Business Advisors
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Corporate Training for Teams
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Nationwide
-
In Company
Overview To determine if capital investment is beneficial to their organisation, Return on Investment Analysis will provide you with the...
Consultative selling (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
‘Selling’ doesn’t work. You’ve got to help customers buy. And that means engaging with the customer in a positive way,...
Customer Care Mastery: Navigating Service Excellence
Churchill Square Training & Development
|
Professional Training
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Nationwide
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In Company
In today's business landscape, the ability to lead, exemplify, and champion organizational values within a customer service framework is indispensable...
Customer Service In-house Training
Keys Training
|
Professional Training
5.0
(10)
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From 775 GBP
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Multiple (2)
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In Company, Virtual Classroom
In today’s competitive market, exceptional customer service is a key differentiator. This comprehensive one-day course is designed to equip participants...
Customer Service Skills - In Company
Keys Training
|
Corporate Training for Teams
5.0
(5)
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From 845 GBP
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Nationwide
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In Company
The primary aims of this one-day instructor-led course are to refine communication skills and revitalise the attitudes necessary for excellent...
Customer Service Training Course
Keys Training
|
Professional Training
5.0
(9)
-
From 775 GBP
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Nationwide
-
In Company
Elevate Your Team's Customer Service Skills with Our Expert-Led Training Are you looking to enhance your organisation's customer service performance?...
Dealing with Incoming Calls Positively (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from...
Delivering Excellent Customer Service - In-house Course
Benchmark Training
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Corporate Training for Teams
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Multiple (3)
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Self-Paced Online, In Company
We communicate with our customers in three distinct ways: face-to-face, by telephone and by email. Customers can stop buying from...
Excellent Customer Care - Incoming Calls (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
How to Say 'No' and Retain Customer Satisfaction (In-House )
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
Key Performance Indicator (KPIP) Professionals - In Company
Global Business Advisors
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Corporate Training for Teams
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Nationwide
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In Company
Overview The Key Performance Indicator (KPI) Professionals course is designed to equip participants with the knowledge, skills, and tools necessary...
Masterclass in Handling Incoming Telephone Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how...
Successful Presentations (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of...
Telephone Training - Professional Customer Care | In House
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(66)
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Multiple (2)
-
Virtual Classroom, In Company
In today's business environment, successful client interaction is crucial for improving your companies brand reputation. This Customer Telephone Training Course...
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