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Dealing with Incoming Calls Positively (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from...
Customer Service Training Course
Keys Training
|
Professional Training
5.0
(9)
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From 775 GBP
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Nationwide
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In Company
Elevate Your Team's Customer Service Skills with Our Expert-Led Training Are you looking to enhance your organisation's customer service performance?...
Customer Care Mastery: Navigating Service Excellence
Churchill Square Training & Development
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Professional Training
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Nationwide
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In Company
In today's business landscape, the ability to lead, exemplify, and champion organizational values within a customer service framework is indispensable...
Customer Service Skills - In Company
Keys Training
|
Corporate Training for Teams
5.0
(5)
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From 845 GBP
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Nationwide
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In Company
The primary aims of this one-day instructor-led course are to refine communication skills and revitalise the attitudes necessary for excellent...
Consultative selling (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
‘Selling’ doesn’t work. You’ve got to help customers buy. And that means engaging with the customer in a positive way,...
Bespoke Sales Performance
BMS Performance
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Corporate Training for Teams
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Nationwide
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In Company
Your products, sales teams and company culture are unique to your business. So to really accelerate sales performance you need...
Excellent Customer Care - Incoming Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
Masterclass in Handling Incoming Telephone Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
This course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how...
How to Say 'No' and Retain Customer Satisfaction (In-House )
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
Sales Executive Level 4
Mercuri International Ltd
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Apprenticeships
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Nationwide
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Classroom
Mercuri’s SALES+ Level 4 Sales Executive Apprenticeship programme has been created by sales experts to ensure sales professionals have the...
Telephone Training - Professional Customer Care | In House
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(66)
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Multiple (2)
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Virtual Classroom, In Company
In today's business environment, successful client interaction is crucial for improving your companies brand reputation. This Customer Telephone Training Course...
Sales Management
Infero Training Ltd
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Corporate Training for Teams
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From 248 GBP
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Nationwide
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In Company
On this course you'll learn to create an effective sales team; promote effective sales performance through training, evaluations, and sales...
Asset Management - In Company
Global Business Advisors
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Corporate Training for Teams
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Nationwide
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In Company
Asset Management is a system designed to enable organizations to oversee their assets, facilitating streamlined processes. This oversight ensures the...
Mastering Exceptional Customer Service Delivery
Churchill Square Training & Development
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Corporate Training for Teams
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Top 10 Course
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Nationwide
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In Company
In today's competitive business landscape, providing an exceptional customer experience is crucial for retaining customers and outperforming competitors. This comprehensive...
Mastering Customer Experience Excellence: A Comprehensive Training Programme
Churchill Square Training & Development
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Corporate Training for Teams
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Nationwide
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In Company
In our Customer Service Excellence Training Course, you'll delve into the pivotal role of a customer service representative, mastering the...
Sales Skills Training
Making Business Matter
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Corporate Training for Teams
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Nationwide
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In Company
Selling to supply chain teams, buyers and NPD teams is tough. This CPD accredited course teaches learners to sell more...
How to Conduct an Appraisal Professional Training Course
Reed Learning Limited
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Corporate Training for Teams
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Nationwide
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In Company
Too often appraisals become adversarial meetings where the manager has difficulty getting their point across successfully and the appraise becomes...
Strategic Planning and Goal Achievement - In Company
Global Business Advisors
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Corporate Training for Teams
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Nationwide
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In Company
"Strategic Planning and Goal Achievement" is a comprehensive course designed to provide individuals and organizations with the knowledge, skills, and...
Customer Loyalty Programmes
Diomas Learning Solutions
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Professional Training
4.7
(3)
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From 1,250 GBP
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Multiple (10)
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Classroom
Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD...
PT207: Managing Customer Excellence
TPT Consultancy & Training Ltd
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Professional Training
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From 750 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This CQI/IRCA certified PT207: Customer Excellence training course course will provide learners with the practical skills to identify the different...
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