Learn how we sort results
Do you want to learn how we sort our results? Read more about how courses are ranked in the search results.
Relevance
Shareholder Value Creation | In Company
ZISHI
|
Corporate Training for Teams
-
Multiple (2)
-
Virtual Classroom, In Company, Blended
This course is designed to provide Senior Executives with knowledge and skills to evaluate and influence the Critical Success Factors...
Call Centre - Achieving Best Practice (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Evidencing The Fair Treatment of Vulnerable Customers | In Company
ZISHI
|
Corporate Training for Teams
-
Multiple (2)
-
Virtual Classroom, In Company, Blended
In 2015, the FCA published a report on consumer vulnerability. It was the first of its kind, and criticised a...
Customer Care - Incoming and Outgoing Calls (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Commercial awareness for technical people (In-House)
The In-House Training Company
|
Corporate Training for Teams
-
Multiple (2)
-
Virtual Classroom, In Company
The aim of this course is to expose the commercial context within which technical work is carried out. It is...
FD108: Introduction to Stakeholder Communications
TPT Consultancy & Training Ltd
|
Professional Training
-
From 350 GBP
-
Multiple (3)
-
Classroom, Virtual Classroom, Self-Paced Online, In Company
This course will provide learners with the development of key skills in communicating, influencing and negotiating across a broad range...
Customer Relationships
Diomas Learning Solutions
|
Professional Training
5.0
(3)
-
Intermediate level
-
Multiple (11)
-
Classroom, Virtual Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience the benefits of creating successful and long-lasting customer relationships...
Customer Satisfaction as a Selling Tool (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care...
Contact Center Training
Lion Heart Consulting
|
Corporate Training for Teams
-
From 175 GBP
-
Multiple (2)
-
Self-Paced Online, Classroom, Virtual Classroom
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
Business development for professional services (In-House)
The In-House Training Company
|
Corporate Training for Teams
-
Multiple (2)
-
Virtual Classroom, In Company
The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new...
Coaching Sales Excellence
Mercuri International Ltd
|
Corporate Training for Teams
5.0
(1)
-
From 995 GBP
-
Nationwide
-
Classroom
Supporting the sales team in the field is an essential part of the sales leader's role. Mercuri's Coaching Sales Excellence...
Customer Excellence for Finance Staff (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
This course will enable participants to understand who their customers are and what they require us to do in order...
Successful Presentations (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of...
Call Centre Communication Skills
DKB Training Associates Ltd
|
Professional Training
5.0
(1)
-
Nationwide
-
In Company
Effective communication is important in any workplace, in call centres it is not just important, it is vital. It is...
Customer Service In-house Training
Keys Training
|
Professional Training
5.0
(10)
-
From 775 GBP
-
Multiple (2)
-
In Company, Virtual Classroom
In today’s competitive market, exceptional customer service is a key differentiator. This comprehensive one-day course is designed to equip participants...
Analysing Return on Investment - In Company
Global Business Advisors
|
Corporate Training for Teams
-
Nationwide
-
In Company
Overview To determine if capital investment is beneficial to their organisation, Return on Investment Analysis will provide you with the...
Management Development | In House
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(77)
-
From 495 GBP
-
16/01/2025
-
Multiple (3)
-
Classroom, In Company
Develop best practice management skills to enhance your confidence, motivation, and capability, as a manager whilst inspiring your team to...
How to Answer the Telephone Professionally - 2 Hours | In House
Live and Learn Consultancy
|
Corporate Training for Teams
-
Multiple (2)
-
Virtual Classroom, In Company
By the end of the session, learners will be able to: Use communication basics to positively influence your call. Apply...
Ads
