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Know Your Customer (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Customer Relationships
Diomas Learning Solutions
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Professional Training
5.0
(3)
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Intermediate level
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Multiple (11)
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Classroom, Virtual Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience the benefits of creating successful and long-lasting customer relationships...
Analysing Return on Investment - In Company
Global Business Advisors
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Corporate Training for Teams
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Nationwide
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In Company
Overview To determine if capital investment is beneficial to their organisation, Return on Investment Analysis will provide you with the...
Successful Presentations (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of...
Dealing with Incoming Calls Positively (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from...
Call Centre Communication Skills
DKB Training Associates Ltd
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Professional Training
5.0
(1)
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Nationwide
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In Company
Effective communication is important in any workplace, in call centres it is not just important, it is vital. It is...
Customer Service Skills - In Company
Keys Training
|
Corporate Training for Teams
5.0
(5)
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From 845 GBP
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Nationwide
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In Company
The primary aims of this one-day instructor-led course are to refine communication skills and revitalise the attitudes necessary for excellent...
Commercial awareness for technical people (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
The aim of this course is to expose the commercial context within which technical work is carried out. It is...
Call Centre - Achieving Best Practice (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
FD108: Introduction to Stakeholder Communications
TPT Consultancy & Training Ltd
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Professional Training
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From 350 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This course will provide learners with the development of key skills in communicating, influencing and negotiating across a broad range...
Customer Care - Incoming and Outgoing Calls (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Customer Service Training Course
Keys Training
|
Professional Training
5.0
(9)
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From 775 GBP
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Nationwide
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In Company
Elevate Your Team's Customer Service Skills with Our Expert-Led Training Are you looking to enhance your organisation's customer service performance?...
Customer Excellence for Finance Staff (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course will enable participants to understand who their customers are and what they require us to do in order...
Customer Satisfaction as a Selling Tool (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care...
Key Performance Indicator (KPIP) Professionals - In Company
Global Business Advisors
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Corporate Training for Teams
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Nationwide
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In Company
Overview The Key Performance Indicator (KPI) Professionals course is designed to equip participants with the knowledge, skills, and tools necessary...
Customer Care Mastery: Navigating Service Excellence
Churchill Square Training & Development
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Professional Training
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Nationwide
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In Company
In today's business landscape, the ability to lead, exemplify, and champion organizational values within a customer service framework is indispensable...
Coaching Sales Excellence
Mercuri International Ltd
|
Corporate Training for Teams
5.0
(1)
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From 995 GBP
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Nationwide
-
Classroom
Supporting the sales team in the field is an essential part of the sales leader's role. Mercuri's Coaching Sales Excellence...
Asset Management - In Company
Global Business Advisors
|
Corporate Training for Teams
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Nationwide
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In Company
Asset Management is a system designed to enable organizations to oversee their assets, facilitating streamlined processes. This oversight ensures the...
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