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Introduction to Customer Service Excellence - 2 Hour Power Session | In House
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Amazingly, 75% of customers are willing to spend more and buy from companies that give them a professional service. Delivering...
Prospecting and Lead Generation
Lion Heart Consulting
|
Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
The leads may come from various sources or undertakings, for example, via the Internet, through personal referrals, through telephone calls...
How to Solve Customer Complaints - 2 Hour Power Session | In House
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Complaints can be stressful and difficult to manage, but they are also an excellent opportunity for businesses to learn, grow...
Professional Negotiating Skills - In-house Course
Leadership Development Ltd
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Corporate Training for Teams
4.8
(19)
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Multiple (2)
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In Company
Negotiation skills are crucial not just because much of modern business depends on formulating mutually acceptable agreements, but because these...
Understanding the 6 Principles of Influence | In House
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Whether you’re trying to sell a product or, harder still, an idea , the ability to influence those you’re communicating...
Coaching Salespeople
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Coaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction....
Advanced Communication for Salespeople Training | In House
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
At its core, sales communication is truly about asking the right questions and listening closely to customer needs. Whether you...
Telephone Etiquette
Lion Heart Consulting
|
Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
This course will help participants improve their phone skills which will make them more confident, improve sales, and help gain...
Appointment setting (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won’t...
Customer Service
Lion Heart Consulting
|
Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Perhaps you’re an accountant, serving the employees by producing their paychecks and keeping the company running. Or maybe you’re a...
Customer Support
Lion Heart Consulting
|
Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Customer support used to mean a face-to-face conversation with a customer or a phone call. Today, technology has changed how...
Customer Service Training | In House
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(109)
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Top 10 Course
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Multiple (2)
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In Company
Our in-house 1-day Customer Service Training Course equips your employees with best practice customer care techniques & communication skills to...
Contact Center Training
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
Customer Service
M Training and Consultancy Ltd
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Professional Training
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From 550 GBP
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Multiple (2)
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In Company
M Training's course is tailored to help you understand the vital role of customer service and equip you to provide...
Management Development | In House
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(77)
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From 495 GBP
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16/01/2025
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Multiple (3)
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Classroom, In Company
Develop best practice management skills to enhance your confidence, motivation, and capability, as a manager whilst inspiring your team to...
Excellence in Customer Care
Oakley Services UK Limited
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Corporate Training for Teams
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From 299 GBP
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Multiple (2)
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In Company
This excellence in customer care course shows that increasingly, customers are able to choose their suppliers not just for the...
How to Answer the Telephone Professionally | In House
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
By the end of the session, learners will be able to: Use communication basics to positively influence your call. Apply...
Telephone Training - Professional Customer Care | In House
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(66)
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Multiple (2)
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Virtual Classroom, In Company
In today's business environment, successful client interaction is crucial for improving your companies brand reputation. This Customer Telephone Training Course...
FD108: Introduction to Stakeholder Communications
TPT Consultancy & Training Ltd
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Professional Training
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From 350 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This course will provide learners with the development of key skills in communicating, influencing and negotiating across a broad range...
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