Course description
Customer Service Training (In-House) - Empower your workforce to consistently deliver high-quality service & an exceptional experience.
Our in-house 1-day Customer Service Training Course equips your employees with best practice customer care techniques & communication skills to interact with customers in professional manner.
Happy customers come from great service. In today’s fast paced world, it’s never been more important for businesses to generate customer loyalty, enhance brand value, & increase client satisfaction to ensure customers keep returning.
Course Benefits
- Deliver great service to your customers.
- Build great rapport & develop better relationships.
- Gain professional customer service skills.
- Successfully deal difficult behaviour & all customer types.
- Gain a fresh approach to succeed in customer service.
- Empower your employees to deliver a superior experience.
Upcoming start dates
Suitability - Who should attend?
Ideal for all employees who engage & communicate with customers.
- Customer Facing Employees
- Front Line Staff
- Administrators
- Supervisors
- Team Leaders
- Managers
Course delivery details
You Will Receive
- Key course notes
- Interactive & fun training
- Certificate of achievement
Overview
- 1-Day - (9:30am to 4:30pm)
- Delivered in-person at your workplace or virtually.
- Suitable for small or large teams.
Expenses
Your Delivery Options
In-Company - Option 1
Train your team at your workplace in a cost-effective way.
Add between x2 and x15 people per session for the 'same fixed day rate price.' Interested in training your team? Contact us now.
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Open Course - Option 2
For up-coming dates, get in touch.
- Free parking.
- Breakfast on arrival
- Lunch
- Sweet treat in the morning
- Afternoon snack.
- An endless supply of tea, coffee, juice and water.
Interested in training your team? Simply complete short form below & get a quick quote now.
Why choose Live and Learn Consultancy
Excellent rating on trust pilot
80% of client's re-book training
Face to Face or Virtual Classroom delivery
Customer Outreach Award 2019
We believe that it should be easy for you to find and compare training courses.
Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.
Reviews
Average rating 4.9
Trainer was well prepared and organised
Thought provoking
Top 10 Awards
Top 10 Winner - 2024
We're delighted to announce that Live And Learn Consultancy is a winner of our Top 10 Courses 2024 in Top 10 Customer Service Courses.
Each year, we select the top 10 most popular courses on our site in some of the most popular categories to make it easier for our users to find the right course for them - so you can book with confidence.
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A Leading UK Provider You Can Trust
Established since 2010, we are a leading national training provider who deliver powerful soft skills training courses for your employees. Rated excellent on Trustpilot, bespoke course design available, we train small or large companies....
Live and Learn delivered an outstanding customer services training programme, which had brilliant feedback from our staff members. Participants seemed to take valuable learning ...