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Call Centre - Achieving Best Practice (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Successful Presentations (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of...
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
Leading for Sales Success! Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
This intense and packed programme is designed to help the Sales Managers and Sales Directors to fully understand what is...
Customer Care - Incoming and Outgoing Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Enhancing the Visitors Experience (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.&...
Dealing with Incoming Calls Positively (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from...
How to Say 'No' and Retain Customer Satisfaction (In-House )
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
Essential Sales Skills (In-House)
BOC - Global Events & Training Group
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Corporate Training for Teams
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From 3,290 GBP
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Nationwide
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In Company
This Essential Sales Skills intensive 1 week course has been designed to give participants a solid understanding of good selling...
Delivering Excellent Customer Service - In-house Course
Benchmark Training
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Corporate Training for Teams
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Multiple (3)
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Self-Paced Online, In Company
We communicate with our customers in three distinct ways: face-to-face, by telephone and by email. Customers can stop buying from...
Sales awareness for IT professionals (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
In the fast-changing world of business, and especially IT, everyone in the organisation should be involved in sales. One of...
Introduction to Account Management (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation: this...
Sales superheros (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Are your sales people too stressed, running on adrenalin, perhaps driving towards burnout, struggling to reach targets? Wouldn’t you rather...
Customer Service Training | In House
Live and Learn Consultancy
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Corporate Training for Teams
4.9
(109)
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Top 10 Course
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Nationwide
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In Company
Our in-house 1-day Customer Service Training Course equips your employees with best practice customer care techniques & communication skills to...
Negotiation Skills for Sales Training Course (On-site)
Keys Training
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Corporate Training for Teams
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From 745 GBP
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Nationwide
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In Company
Today’s customer demands a more professional sales approach than ever before. Awareness of the market, an understanding of the need...
Value Driven Negotiation: In-House Training
Tack TMI UK
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Corporate Training for Teams
4.9
(56)
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Nationwide
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In Company
Strong negotiation skills are key to driving margins whilst also maintaining positive relationships with your clients. In today’s current climate,...
Telephone Sales Techniques Training Course (On-site)
Keys Training
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Corporate Training for Teams
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From 745 GBP
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Nationwide
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In Company
The telephone is still one of the most cost effective and powerful business tools available for maintaining and increasing a...
Profit-Driven Sales and Cash Flow Strategies Training Course
STL
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Corporate Training for Teams
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Nationwide
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In Company
Attending this course will empower you with the skills to strategically manage your business's cash flow, refine your sales approach,...
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