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Do you want to learn how we sort our results? Read more about how courses are ranked in the search results.
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Customer Service In-house Training
Keys Training
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Professional Training
5.0
(10)
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From 775 GBP
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Multiple (2)
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In Company, Virtual Classroom
In today’s competitive market, exceptional customer service is a key differentiator. This comprehensive one-day course is designed to equip participants...
Delivering Excellent Customer Service - In-house Course
Benchmark Training
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Corporate Training for Teams
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Multiple (3)
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Self-Paced Online, In Company
We communicate with our customers in three distinct ways: face-to-face, by telephone and by email. Customers can stop buying from...
Excellent Customer Care - Incoming Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
How to Answer the Telephone Professionally - 2 Hours | In House
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
By the end of the session, learners will be able to: Use communication basics to positively influence your call. Apply...
How to Say 'No' and Retain Customer Satisfaction (In-House )
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
Masterclass in Handling Incoming Telephone Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
This course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how...
Telephone Training - Professional Customer Care | In House
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(66)
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Multiple (2)
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Virtual Classroom, In Company
In today's business environment, successful client interaction is crucial for improving your companies brand reputation. This Customer Telephone Training Course...
Level 4 Sales Executive Apprenticeship
BMS Performance
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Corporate Training for Teams
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Nationwide
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In Company
Following the introduction of the apprenticeship levy in 2017, the Level 4 Sales Executive Standard was approved for delivery in...
Level 4 Sales Executive Standard Apprenticeship
BMS Performance
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Apprenticeship training for companies
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Nationwide
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In Company
In a major boost for the sales profession, the government has approved a new apprenticeship programme for sales executives which...
Getting paid – telephone tactics for debt collection (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
How to protect your cash flow In the current economic climate more and more companies are finding that their customers...
NEGOTIATING WITH POWER™ • Negotiation Skills for Managers • ILM Recognised • In-House • Half-Day
Nicholas Hill International
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Corporate Training for Teams
4.9
(29)
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This course results in CPD hours
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Multiple (3)
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In Company
Our ILM accredited negotiation skills course helps you to overcome strong objections and align your outcomes by exploring our modules...
Building a Customer Centric Culture Training Program - Tailored Course
Rcademy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
As a brand, you need a customer-centric culture that focuses on creating positive customer experiences through effective communications strategy and...
Secrets of Sales: Basic
Infero Training Ltd
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Corporate Training for Teams
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From 228 GBP
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Nationwide
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In Company
This course is designed to teach the basics of sales skills. This includes learning about the process, elements, and terminology...
Secrets of Sales: Advanced
Infero Training Ltd
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Corporate Training for Teams
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From 248 GBP
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Nationwide
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In Company
This course helps you to learn advanced sales skills. This includes learning how to build relationships with clients, and identifying...
Dealing with Difficult and Distressed Customers Professional Course
Reed Learning Limited
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Corporate Training for Teams
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Nationwide
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In Company
The "Dealing with Difficult and Distressed Customers" course is designed to equip participants with the skills and strategies necessary to...
Call Centre Management Training Course - Tailored Course
Rcademy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Call centres are traditionally busy environments that require sound knowledge and leadership skills to navigate successfully. Call centre management deals...
Customer Loyalty Programmes
Diomas Learning Solutions
|
Professional Training
4.7
(3)
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From 1,250 GBP
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Multiple (10)
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Classroom
Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD...
How to Conduct an Appraisal Professional Training Course
Reed Learning Limited
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Corporate Training for Teams
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Nationwide
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In Company
Too often appraisals become adversarial meetings where the manager has difficulty getting their point across successfully and the appraise becomes...
Keeping Stakeholders Informed
Crossroads Global Private Limited
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Professional Training
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Multiple (8)
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In Company, Classroom, Virtual Classroom, Self-Paced Online
"Keeping Stakeholders Informed" is a specialized training program tailored for corporate professionals and high-performance teams working with a diverse range...
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