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How to Answer the Telephone Professionally - 2 Hours | In House
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
By the end of the session, learners will be able to: Use communication basics to positively influence your call. Apply...
Sales Executive Level 4
Mercuri International Ltd
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Apprenticeships
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Nationwide
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Classroom
Mercuri’s SALES+ Level 4 Sales Executive Apprenticeship programme has been created by sales experts to ensure sales professionals have the...
Key Performance Indicator (KPIP) Professionals - In Company
Global Business Advisors
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Corporate Training for Teams
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Nationwide
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In Company
Overview The Key Performance Indicator (KPI) Professionals course is designed to equip participants with the knowledge, skills, and tools necessary...
Dealing with Incoming Calls Positively (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from...
Customer Service Training Course
Keys Training
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Professional Training
5.0
(9)
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From 775 GBP
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Nationwide
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In Company
Elevate Your Team's Customer Service Skills with Our Expert-Led Training Are you looking to enhance your organisation's customer service performance?...
Customer Care Mastery: Navigating Service Excellence
Churchill Square Training & Development
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Professional Training
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Nationwide
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In Company
In today's business landscape, the ability to lead, exemplify, and champion organizational values within a customer service framework is indispensable...
Consultative selling (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
‘Selling’ doesn’t work. You’ve got to help customers buy. And that means engaging with the customer in a positive way,...
Customer Service Skills - In Company
Keys Training
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Corporate Training for Teams
5.0
(5)
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From 845 GBP
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Nationwide
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In Company
The primary aims of this one-day instructor-led course are to refine communication skills and revitalise the attitudes necessary for excellent...
Masterclass in Handling Incoming Telephone Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how...
Excellent Customer Care - Incoming Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
How to Say 'No' and Retain Customer Satisfaction (In-House )
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
Sales Management
Infero Training Ltd
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Corporate Training for Teams
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From 248 GBP
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Nationwide
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In Company
On this course you'll learn to create an effective sales team; promote effective sales performance through training, evaluations, and sales...
Sales Skills Training
Making Business Matter
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Corporate Training for Teams
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Nationwide
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In Company
Selling to supply chain teams, buyers and NPD teams is tough. This CPD accredited course teaches learners to sell more...
Telephone Training - Professional Customer Care | In House
Live and Learn Consultancy
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Corporate Training for Teams
4.9
(66)
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Multiple (2)
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Virtual Classroom, In Company
In today's business environment, successful client interaction is crucial for improving your companies brand reputation. This Customer Telephone Training Course...
Level 4 Sales Executive Apprenticeship
BMS Performance
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Corporate Training for Teams
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Nationwide
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In Company
Following the introduction of the apprenticeship levy in 2017, the Level 4 Sales Executive Standard was approved for delivery in...
Level 4 Sales Executive Standard Apprenticeship
BMS Performance
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Apprenticeship training for companies
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Nationwide
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In Company
In a major boost for the sales profession, the government has approved a new apprenticeship programme for sales executives which...
Asset Management - In Company
Global Business Advisors
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Corporate Training for Teams
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Nationwide
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In Company
Asset Management is a system designed to enable organizations to oversee their assets, facilitating streamlined processes. This oversight ensures the...
Mastering Exceptional Customer Service Delivery
Churchill Square Training & Development
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Corporate Training for Teams
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Top 10 Course
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Nationwide
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In Company
In today's competitive business landscape, providing an exceptional customer experience is crucial for retaining customers and outperforming competitors. This comprehensive...
Managing stakeholders Professional Training Course
Reed Learning Limited
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Corporate Training for Teams
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Nationwide
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In Company
This stakeholder management course is highly interactive and practical. It will enable you to analyse, plan and manage your key...
Mastering Customer Experience Excellence: A Comprehensive Training Programme
Churchill Square Training & Development
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Corporate Training for Teams
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Nationwide
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In Company
In our Customer Service Excellence Training Course, you'll delve into the pivotal role of a customer service representative, mastering the...
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