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Customised Customer Service In-house Training
Keys Training
|
Professional Training
5.0
(4)
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From 845 GBP
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Multiple (2)
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In Company, Virtual Classroom
Elevate your team’s customer service capabilities with our Professional Customer Service In-House Training . This bespoke training experience is tailored...
Effective Hotel Management - In Company
Global Business Advisors
|
Corporate Training for Teams
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Nationwide
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In Company
This course will go through all the areas required for Hospitality management....
Know Your Customer (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Call Centre - Achieving Best Practice (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Customer Care - Incoming and Outgoing Calls (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Evidencing The Fair Treatment of Vulnerable Customers | In Company
ZISHI
|
Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company, Blended
In 2015, the FCA published a report on consumer vulnerability. It was the first of its kind, and criticised a...
Shareholder Value Creation | In Company
ZISHI
|
Corporate Training for Teams
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Multiple (2)
-
Virtual Classroom, In Company, Blended
This course is designed to provide Senior Executives with knowledge and skills to evaluate and influence the Critical Success Factors...
Commercial awareness for technical people (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
The aim of this course is to expose the commercial context within which technical work is carried out. It is...
FD108: Introduction to Stakeholder Communications
TPT Consultancy & Training Ltd
|
Professional Training
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From 350 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This course will provide learners with the development of key skills in communicating, influencing and negotiating across a broad range...
Customer Satisfaction as a Selling Tool (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care...
Business development for professional services (In-House)
The In-House Training Company
|
Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new...
Contact Center Training
Lion Heart Consulting
|
Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
Coaching Sales Excellence
Mercuri International Ltd
|
Corporate Training for Teams
5.0
(1)
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From 995 GBP
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Nationwide
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Classroom
Supporting the sales team in the field is an essential part of the sales leader's role. Mercuri's Coaching Sales Excellence...
Customer Excellence for Finance Staff (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course will enable participants to understand who their customers are and what they require us to do in order...
Bespoke Sales Performance
BMS Performance
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Corporate Training for Teams
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Nationwide
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In Company
Your products, sales teams and company culture are unique to your business. So to really accelerate sales performance you need...
Successful Presentations (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of...
Call Centre Communication Skills
DKB Training Associates Ltd
|
Professional Training
5.0
(1)
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Nationwide
-
In Company
Effective communication is important in any workplace, in call centres it is not just important, it is vital. It is...
Customer Service In-house Training
Keys Training
|
Professional Training
5.0
(10)
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From 775 GBP
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Multiple (2)
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In Company, Virtual Classroom
In today’s competitive market, exceptional customer service is a key differentiator. This comprehensive one-day course is designed to equip participants...
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