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Customer Service Training - 3 Hours | In House
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Perfect for all UK businesses, our 3-hour Customer Service Training Course equips your employees with best practice customer care techniques...
Complaints Management
LCT International
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Professional Training
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From 4,250 GBP
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Multiple (3)
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Virtual Classroom, Classroom
FD108: Introduction to Stakeholder Communications
TPT Consultancy & Training Ltd
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Professional Training
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From 350 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This course will provide learners with the development of key skills in communicating, influencing and negotiating across a broad range...
PT207: Managing Customer Excellence
TPT Consultancy & Training Ltd
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Professional Training
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From 750 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This CQI/IRCA certified PT207: Customer Excellence training course course will provide learners with the practical skills to identify the different...
A Coaching Approach to Strategic Partnering
Maximum Performance
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Professional Training
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Multiple (3)
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Classroom, Virtual Classroom, In Company
This two-day workshop will help you develop your skills as a strategic partner and equip you with the knowledge to...
FD105: Introduction to Product and Service Management
TPT Consultancy & Training Ltd
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Professional Training
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From 395 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This course will provide learners with an awareness of the fundamental tools, techniques and structured methodology for Product and Service...
FD107: Introduction to Management Systems
TPT Consultancy & Training Ltd
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Professional Training
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From 350 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
Explore the intricacies of management systems with our CQI/IRCA certified FD107: Introduction to Management Systems course. Tailored for learners seeking...
PT209: Managing and Influencing Stakeholders
TPT Consultancy & Training Ltd
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Professional Training
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From 750 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This CQI certified PT209: Managing and Influencing Stakeholders course will provide practical skills development in influencing and managing stakeholders. Learners...
Advanced Selling Skills (2 Day Course) (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Advanced Successful Selling
STL
|
Corporate Training for Teams
5.0
(9)
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Nationwide
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In Company
24 months post training support included . Tailored and bespoke programme options . Our experienced training and logistics team in...
Communication Skills for High Pressure Teams
STL
|
Corporate Training for Teams
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Nationwide
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In Company
This workshop combines fundamentals of emotional intelligence and behavioural styles analysis with practical communication strategies to equip teams with the...
Customer Relationship Management
STL
|
Corporate Training for Teams
4.9
(23)
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Nationwide
-
In Company
Develop your performance and skills as an effective Customer Relationship Manager; understand the benefits of high level CRM and the...
Dealing with Complaints and Aggression
STL
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Corporate Training for Teams
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Nationwide
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In Company
How to handle and resolve Complaints How to diffuse aggressive situations To examine the Philosophy of Communication 24 months post...
Influence and Persuasion Skills
STL
|
Corporate Training for Teams
5.0
(1)
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Nationwide
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In Company
By the end of the course you will be able to: Understand the difference between influence, persuasion and manipulation Understand...
Introduction to Marketing
STL
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Corporate Training for Teams
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Nationwide
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In Company
You will understand and apply essential marketing principles, tools and techniques that can support business growth. The course gives delegates...
Key Account Development
STL
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Corporate Training for Teams
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Nationwide
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In Company
Attending this course will equip participants with advanced techniques and practical tools to effectively manage and grow key accounts. The...
Mastering the Art of Closing Incoming Calls
STL
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Corporate Training for Teams
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Nationwide
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In Company
Attending this course will equip participants with essential skills to improve their telephone interactions, leading to enhanced customer satisfaction and...
Selling Skills
STL
|
Corporate Training for Teams
5.0
(41)
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Nationwide
-
In Company
24 months post training support included . Tailored and bespoke programme options . Our experienced training and logistics team in...
FD106: Introduction to Process Design Training Course
TPT Consultancy & Training Ltd
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Professional Training
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From 395 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This FD106: Introduction to Process Design Training Course, certified by CQI/IRCA, is designed to equip learners with foundational skills essential...
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