Course description
This FD106: Introduction to Process Design Training Course, certified by CQI/IRCA, is designed to equip learners with foundational skills essential for process design and standardisation.
The course places a strong emphasis on enabling learners to comprehend customer and stakeholder requirements effectively. By the end of the training, learners will possess the capability to analyse and understand the diverse needs of customers and stakeholders within the organizational context. Moreover, they will be adept at translating these requirements into well-defined and standardised processes aimed at efficient and consistent delivery.
The practical nature of the course ensures that learners engage in hands-on activities, allowing them to apply their learning in real-world scenarios. This approach not only enhances understanding but also hones the skills necessary for effective process design. Ultimately, learners will leave the course not only with a theoretical understanding of process design but with the practical expertise to navigate the complexities of aligning processes with customer and stakeholder expectations. This training is designed to empower learners to contribute meaningfully to the design and standardisation of processes within their organisational frameworks.
Upcoming start dates
Suitability - Who should attend?
This process design training course is aimed at learners who need to understand customer and stakeholder requirements and define standardised processes to deliver them.
Outcome / Qualification etc.
You will have the knowledge to:
- Define a process that reflects the flow down of customer and stakeholder requirements, including compliance
- Define the requirements of the customer/stakeholder for a specific process
- Extend process definition through the supply chain
- Develop process standardisation in support of the establishment of good process management practice
You will learn the skills to:
- Identify where key measures are located in a process
- Ensure that processes are well defined and standardised such that they reflect management intent and enable effective audit of performance and risks
- Establish a foundational understanding of current performance/practice
- Be a quality coach for process thinking and standardisation
- Sustain improvements through effective standardisation
Request info
TPT is a leading provider of training and consultancy, serving customers around the world. Based in South Wales we have been delivering solutions since 1993. We offer a range of CQI/IRCA-approved training and specialise in delivering ISO 9001, ISO 14001,...