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Customer Excellence for Finance Staff
PTP Training & Marketing Ltd
|
Professional Training
5.0
(4)
-
This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
This course will enable participants to understand who their customers are and what they require us to do in order...
Know Your Customer
PTP Training & Marketing Ltd
|
Professional Training
-
This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and...
Excellent Customer Service for Care Homes
Oakley Services UK Limited
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Corporate Training for Teams
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From 149 GBP
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Multiple (2)
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In Company
This Customer Care course highlights that increasingly, residents, medical professionals, family and guardians are able to choose their care homes...
Excellent Customer Care - Incoming Calls (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
How to Answer the Telephone Professionally | In House
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
By the end of the session, learners will be able to: Use communication basics to positively influence your call. Apply...
Through the Customers' Eyes (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice....
Sales Training Course
M Training and Consultancy Ltd
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Professional Training
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From 550 GBP
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Multiple (2)
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In Company
Executive Sales Training Program M Training's intensive 1-day Sales Training course is designed to elevate your team’s sales performance, focusing...
Customer Care: Be Part of Your Customer’s Story
Diomas Learning Solutions
|
Professional Training
5.0
(4)
-
Multiple (10)
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Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ story – what it’s like to be...
Introduction to Customer Service Excellence - 2 Hour Power Session | In House
Live and Learn Consultancy
|
Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Amazingly, 75% of customers are willing to spend more and buy from companies that give them a professional service. Delivering...
Customer Care - Incoming and Outgoing Calls (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Call Centre Excellence: Comprehensive Sales and Customer Service Training for Call Centre Agents
Churchill Square Training & Development
|
Corporate Training for Teams
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Multiple (4)
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In Company
In today's business landscape, call centres play a crucial role in customer interaction and service delivery. This comprehensive course is...
Customer Complaint Handling
STL
|
Professional Training
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From 495 GBP
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Multiple (26)
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Multiple (22)
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Virtual Classroom, Classroom
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
How to Say 'No' and Retain Customer Satisfaction
PTP Training & Marketing Ltd
|
Professional Training
5.0
(1)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
-
Classroom, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
Customer Excellence for Finance Staff (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
This course will enable participants to understand who their customers are and what they require us to do in order...
Customer Service Skills
Cosensa Learning and Development
|
Professional Training
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From 295 GBP
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19/12/2024
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Multiple (16)
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Virtual Classroom, Classroom
Building a Customer Centric Culture Training Program - Tailored Course
Rcademy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
As a brand, you need a customer-centric culture that focuses on creating positive customer experiences through effective communications strategy and...
Mastering Customer Interactions: Excellence in Email and Telephone Communication
STL
|
Professional Training
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From 495 GBP
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Multiple (27)
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Multiple (22)
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Classroom, Virtual Classroom
Attending this course will equip participants with the skills to handle customer interactions confidently and professionally. You will learn to...
Mastering Customer Experience Excellence: A Comprehensive Training Programme
Churchill Square Training & Development
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Corporate Training for Teams
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Nationwide
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In Company
In our Customer Service Excellence Training Course, you'll delve into the pivotal role of a customer service representative, mastering the...
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