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Do you want to learn how we sort our results? Read more about how courses are ranked in the search results.
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Advanced Customer Service for the Public Sector
PTP Training & Marketing Ltd
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Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
The Field Sales Professional Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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Classroom, In Company, Virtual Classroom, Blended
The delegate will learn the essential skills of being a professional salesperson out in the field. This field sales programme...
Customer Care: Be Part of Your Customer’s Story
Diomas Learning Solutions
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Professional Training
5.0
(4)
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Multiple (10)
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Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ story – what it’s like to be...
Managing Customer Service
Future Savvy
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Professional Training
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Multiple (5)
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Classroom, Virtual Classroom
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
Strategies of Customer Service Management
London Premier Centre
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Professional Training
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From 3,750 GBP
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Multiple (7)
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Multiple (8)
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Classroom
Accomplishing customer service perfection isn’t achieved unintentionally, nor is it achieved without efforts and teamwork. It requires well– prepared customer...
Customer Loyalty Programmes
Diomas Learning Solutions
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Professional Training
4.7
(3)
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From 1,250 GBP
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Multiple (10)
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Classroom
Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD...
The Customer Service & Public Relations Masterclass
London Premier Centre
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Professional Training
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From 3,750 GBP
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Multiple (7)
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Multiple (8)
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Classroom
The voice of the organization to the public, customer service representatives and public relations staff face an arduous task-from dealing...
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
PTP Training & Marketing Ltd
|
Professional Training
-
This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
Excellent Customer Care - Incoming Calls
PTP Training & Marketing Ltd
|
Professional Training
4.8
(6)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
Customer Complaint Handling
STL
|
Professional Training
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From 495 GBP
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Multiple (26)
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Multiple (22)
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Classroom, Virtual Classroom
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
Exceptional Service Skills for Technical People/Support – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.9
(112)
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From 295 GBP
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Multiple (3)
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Multiple (2)
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Classroom, Virtual Classroom
Creating an exceptional experience for users and fostering positive, respectful relationships among technical colleagues requires more than just technical skills....
Customer Care - Incoming and Outgoing Calls
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Know Your Customer
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
-
Classroom, Virtual Classroom
The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and...
Through the Customers' Eyes
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice....
Customer Profiling Techniques & Procedures
London Premier Centre
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Professional Training
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From 3,750 GBP
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Multiple (7)
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Multiple (8)
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Classroom
One of the most important parts of any business is understanding who your customer is. Customer profiles are “customer types,”...
Building a Customer Centric Culture Training Program
Rcademy
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Professional Training
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From 1,725 GBP
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Multiple (4)
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Multiple (5)
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Classroom, Virtual Classroom
As a brand, you need a customer-centric culture that focuses on creating positive customer experiences through effective communications strategy and...
Customer Excellence for Finance Staff
PTP Training & Marketing Ltd
|
Professional Training
5.0
(4)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
This course will enable participants to understand who their customers are and what they require us to do in order...
Customer Service Skills
Cosensa Learning and Development
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Professional Training
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From 295 GBP
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19/12/2024
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Multiple (16)
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Classroom, Virtual Classroom
Mastering Customer Interactions: Excellence in Email and Telephone Communication
STL
|
Professional Training
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From 495 GBP
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Multiple (27)
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Multiple (22)
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Classroom, Virtual Classroom
Attending this course will equip participants with the skills to handle customer interactions confidently and professionally. You will learn to...
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