Learn how we sort results
Do you want to learn how we sort our results? Read more about how courses are ranked in the search results.
Relevance
Maximising Incoming Business Skills Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
Classroom, In Company, Virtual Classroom, Blended
Participants will learn how to make the most of every incoming business opportunity. If your job is to deal professionally...
Customer Care
STL
|
Professional Training
-
From 760 GBP
-
Multiple (28)
-
Multiple (22)
-
Classroom, Virtual Classroom
Develop a ‘customer-led' approach to business by improving customer satisfaction, improving staff's attitudes and developing their technique in handling customer...
Telephone Skills – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.9
(91)
-
Top 10 Course
-
From 295 GBP
-
Multiple (3)
-
Multiple (2)
-
Classroom, Virtual Classroom
How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their...
Delivering Customer Satisfaction Assertively
STL
|
Professional Training
-
From 495 GBP
-
Multiple (27)
-
Multiple (22)
-
Classroom, Virtual Classroom
This course will equip you with the skills to handle customer objections effectively, negotiate successfully, and close deals while ensuring...
Customer Experience Excellence
London Training for Excellence
|
Professional Training
-
From 3,951 GBP
-
Multiple (2)
-
Multiple (5)
-
Classroom
How your customers experience your company is critical to your brand. Poor customer experiences can have catastrophic effects on brand...
Customer Support
Lion Heart Consulting
|
Professional Training
-
From 175 GBP
-
Multiple (2)
-
Classroom, Self-Paced Online, Virtual Classroom
Customer support used to mean a face-to-face conversation with a customer or a phone call. Today, technology has changed how...
How to Say 'No' and Retain Customer Satisfaction
PTP Training & Marketing Ltd
|
Professional Training
5.0
(1)
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
Dealing with Challenging People / Situations – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.9
(329)
-
From 295 GBP
-
Multiple (3)
-
Multiple (2)
-
Classroom, Virtual Classroom
Resolving conflict goes beyond just addressing the facts—it's important to acknowledge perspectives and emotions as well. Keep in mind: "The...
PT207: Managing Customer Excellence
TPT Consultancy & Training Ltd
|
Professional Training
-
From 750 GBP
-
Multiple (3)
-
Classroom, Virtual Classroom, Self-Paced Online, In Company
This CQI/IRCA certified PT207: Customer Excellence training course course will provide learners with the practical skills to identify the different...
Customer Care for the Receptionist
STL
|
Professional Training
-
From 495 GBP
-
Multiple (26)
-
Multiple (22)
-
Classroom, Virtual Classroom
The role of the Receptionist To define great service with impeccable style The dynamics of personal influence Successful Principles of...
The Customer Experience – Managing Relationships
London Business Training & Consulting
|
Professional Training
5.0
(4)
-
From 680 GBP
-
London
-
Classroom
This Training Workshop will help you get a better understanding of your customer which is key to developing better relationships....
Handling a Difficult Customer
Lion Heart Consulting
|
Professional Training
-
From 175 GBP
-
Multiple (2)
-
Classroom, Self-Paced Online, Virtual Classroom
Through our workshop, participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing...
Banking Operations – The Customer Experience
London Business Training & Consulting
|
Professional Training
-
From 680 GBP
-
London
-
Classroom
This training Workshop looks at banking operations from the customer’s standpoint....
Call Centre - Achieving Best Practice
PTP Training & Marketing Ltd
|
Professional Training
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Self-Paced Online
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Contact Center Training
Lion Heart Consulting
|
Professional Training
-
From 175 GBP
-
Multiple (2)
-
Classroom, Self-Paced Online, Virtual Classroom
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
Contact Center Training
Lion Heart Consulting
|
Corporate Training for Teams
-
From 175 GBP
-
Multiple (2)
-
Classroom, Self-Paced Online, Virtual Classroom
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
Enhancing the Visitors Experience
PTP Training & Marketing Ltd
|
Professional Training
4.7
(7)
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Self-Paced Online
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.&...
Loyalty Program with Customer Experience Excellence
London Training for Excellence
|
Professional Training
-
From 3,951 GBP
-
16/12/2024
-
Multiple (3)
-
Classroom
Building loyal customers in today's rapidly shifting marketplace is more challenging and crucial than ever. This 5-day course delves into...
Ads
