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Frequently asked questions

  • Here are some tips to excel at people management:

    - Build relationships
    - Set clear expectations
    - Provide feedback
    - Delegate effectively
    - Lead by example
    - Communicate openly
    - Develop skills
    - Empower employees
    - Recognise and reward
    - Support employee growth

  • People management is the practice of overseeing and leading individuals or teams within an organisation. It involves tasks such as hiring, onboarding, coaching, performance management, communication, conflict resolution, and fostering a positive work environment to ensure that employees are engaged, motivated, and productive towards achieving organisational goals.

  • People management is important because it enhances productivity, fosters a positive work environment, improves communication, supports employee development, resolves conflicts, attracts and retains talent, builds leadership skills, promotes diversity and inclusion, boosts morale, and aligns employees with organisational goals.

  • Personal effectiveness refers to an individual's ability to efficiently and productively accomplish tasks. People management involves leading and guiding a team to achieve organisational goals. Personal effectiveness impacts how effectively a manager can lead and manage their team, as it sets the foundation for effective communication, decision-making, and leadership skills.

  • People management skills are the abilities that enable individuals to effectively manage others. These skills are essential for managers and supervisors to create a positive work environment, build strong relationships with team members, and achieve organisational goals. They include communication, leadership, conflict resolution, time management, decision-making, and emotional intelligence.