Leadership & Management, confidence in Mill Hill

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

Nigel Dobbs is currently the Production Manager at LyondellBasell Industries previously known as A Schulmans, Crumlin Plant which manufactures compounding plastics for a range of component manufactures. He has worked at the plant for a total of 44 years and is responsible for three Production Shift Managers operating a 24-hour shift pattern, 60 Production Staff and liaises directly with Planning, Laboratory Test, Quality, Logistics, Maintenance, Customers and EU Colleagues.

Read more...

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

Samantha Webley, a Personal Loans Team Leader at Cardiff based MotoNovo Finance, upon completing the LEAD Management Programme she decided for her ‘Making a Difference’ project to focus on developing a fully motivated Outbound Sales Team achieving an average of 125 personal loan sales per month.

Samantha has been with MotoNovo for over 15 years and has worked her way up the MotoNovo career path ladder which has include her roles as an Input and Payout Administrator, Key Account Manager and a Campaign Account Manager.

Read more...

Inspirational Leadership gets results. It’s about recognising that your most precious possession is the people who work for you, and having the skill to draw out the very best in their performance.

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

Earlier this year 10 of our colleagues attended the Microsoft 365 Bootcamp Training with SquareOne. Although we already had the Microsoft 365 package in the business, we were not using it to its full potential. The training provided us with a comprehensive understanding of Microsoft 365, enabling us to utilise it effectively and it has already had a positive impact on the way we work. The trainer was fantastic, and the overall service from SquareOne was excellent. We highly recommend both SquareOne and the course for any organisation looking to maximize their Microsoft 365 usage.

Read more...

Deborah Fullick of Thomas Recruitment, enrolled onto our LEAD Management Programme. Her personal objective was to become more in control and organise herself effectively by prioritising and achieving set objectives in a realistic time scale, either by herself or delegated to a member of her the team.

Read more...

What does it take to be a successful public speaker?