LEAD Management Programme (In House)

The LEAD programme is delivered through a combination of online six modules, one to one coaching sessions, action plans and work-based activities, and the implementation of a Making a Difference change/improvement project.

Module 1 – Interpersonal Intelligence

The Interpersonal Intelligence Module provides a positive and practical experience to help delegates become more effective by exploring their self perception and the perception others have of them, whilst enhancing communication between individuals. The approach is fun and interactive, and give delegates a language and framework to better understand themselves and others, which they can put into practice straightaway.

Module 2 – Personal Resilience

Our working environments are now more demanding and more competitive than ever. Managing time and work pressures are synonymous. We find ourselves working harder and longer. This module introduces you to a range of practical tools and techniques that allow you to take charge of time, respond proactively to the constant change in demands, feel more in control of work and life and manage your well-being.

Module 3 – Developing Effective Teamwork

Teamwork is an essential resource for all managers and getting the team to communicate effectively, interact positively, and collaboratively problem solve has become a vital leadership skill. This module has been designed for people at all levels who want to develop a high performance team. It examines areas critical to effective team working and identifies the challenges in moving a team through the four stages of team development. 

Module 4 – Management Styles – developing a flexible approach

Managers today have to learn to cope with constant changing work pressures and demands, whilst delivering effective results and customer satisfaction. A one fit management approach or style tend to be less effective as you find yourself managing different situations. The aim of this module is to explore a range of management styles and provide a range of tools and techniques that underpin a style to harness employee potential, and deliver results with and through people.

Module 5 – Enhancing Performance through Effective Coaching and Delegation

One of the keys to influencing and motivating staff and colleagues is to learn to let go and trust others. To achieve this we must gain a balance between effectively delegating and coaching to improve performance, whilst holding people accountable. The module provides an opportunity to practice a range coaching skills, plan and implement the delegation of a task, and receive one to one feedback on their management approach.

Module 6 – Holding People Accountable and Managing Conflict

Conflict is not a bad thing. However, the way individuals and organisations manage the fall-out (or fail to deal with it), often is. Resolving conflict requires the use of effective communication skills, assertive behaviour, problem solving and negotiating skills. This module develops a greater understanding and self-awareness of your preferred conflict management style, and the communication and interpersonal skills required to manage, resolve and where possible prevent conflict.