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Mastering Customer Interactions: Excellence in Email and Telephone Communication
STL
|
Corporate Training for Teams
-
Nationwide
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In Company
Attending this course will equip participants with the skills to handle customer interactions confidently and professionally. You will learn to...
Managing Customer Care
STL
|
Corporate Training for Teams
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Nationwide
-
In Company
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
The Customer Experience – Managing Relationships
London Business Training & Consulting
|
Professional Training
5.0
(4)
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From 680 GBP
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London
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Classroom
This Training Workshop will help you get a better understanding of your customer which is key to developing better relationships....
PT207: Managing Customer Excellence
TPT Consultancy & Training Ltd
|
Professional Training
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From 750 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This CQI/IRCA certified PT207: Customer Excellence training course course will provide learners with the practical skills to identify the different...
Building a Customer Centric Culture Training Program - Tailored Course
Rcademy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
As a brand, you need a customer-centric culture that focuses on creating positive customer experiences through effective communications strategy and...
Banking Operations – The Customer Experience
London Business Training & Consulting
|
Professional Training
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From 680 GBP
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London
-
Classroom
This training Workshop looks at banking operations from the customer’s standpoint....
Call Centre - Achieving Best Practice (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Customer Complaints Training - Professionally Handle Complaints | In House
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(48)
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Multiple (2)
-
In Company
75% of customers are more likely to buy from companies that offer a highly professional service. By managing complaints with...
Call Centre - Achieving Best Practice
PTP Training & Marketing Ltd
|
Professional Training
-
This course results in CPD hours
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From 280 GBP
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Multiple (8)
-
Classroom, Self-Paced Online
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Loyalty Program with Customer Experience Excellence
London Training for Excellence
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Professional Training
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From 3,951 GBP
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16/12/2024
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Multiple (3)
-
Classroom
Building loyal customers in today's rapidly shifting marketplace is more challenging and crucial than ever. This 5-day course delves into...
Enhancing the Visitors Experience (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.&...
Customer Care (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
Evidencing The Fair Treatment of Vulnerable Customers | In Company
ZISHI
|
Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company, Blended
In 2015, the FCA published a report on consumer vulnerability. It was the first of its kind, and criticised a...
Enhancing the Visitors Experience
PTP Training & Marketing Ltd
|
Professional Training
4.7
(7)
-
This course results in CPD hours
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From 280 GBP
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Multiple (8)
-
Classroom, Self-Paced Online
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.&...
Masterclass in Handling Incoming Telephone Calls (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
This course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how...
Know Your Customer (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Dealing with Difficult and Distressed Customers Professional Course
Reed Learning Limited
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Corporate Training for Teams
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Nationwide
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In Company
The "Dealing with Difficult and Distressed Customers" course is designed to equip participants with the skills and strategies necessary to...
Key Account Management Profitable Customer Relationships
London Training for Excellence
|
Professional Training
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From 3,951 GBP
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09/12/2024
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Multiple (2)
-
Classroom
Building quality key account strategies is at the heart of successful business marketing programs. The role of the sales force...
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