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Customer Service Skills - In Company
Keys Training
|
Corporate Training for Teams
5.0
(5)
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From 845 GBP
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Nationwide
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In Company
The primary aims of this one-day instructor-led course are to refine communication skills and revitalise the attitudes necessary for excellent...
Managing Customer Service - Tailored Course
Future Savvy
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Corporate Training for Teams
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Nationwide
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In Company
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
Introduction to Customer Service Excellence - 2 Hours | In House
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Amazingly, 75% of customers are willing to spend more and buy from companies that give them a professional service. Delivering...
Excellent Customer Service for Care Homes
Oakley Services UK Limited
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Corporate Training for Teams
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From 149 GBP
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Multiple (2)
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In Company
This Customer Care course highlights that increasingly, residents, medical professionals, family and guardians are able to choose their care homes...
Reception Training - Customer Service Course | In House
Live and Learn Consultancy
|
Corporate Training for Teams
5.0
(8)
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Multiple (2)
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In Company
1 Day Course - 10am to 4pm Delivered in-person or virtually Includes certificate When greeting customers either face to face...
Managing Customer Care
STL
|
Professional Training
4.9
(24)
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From 495 GBP
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Multiple (27)
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Multiple (22)
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Classroom, Virtual Classroom
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
Customer Service Training - 3 Hours | In House
Live and Learn Consultancy
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Corporate Training for Teams
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Nationwide
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In Company
Our In-House Customer Service Training equips your employees with best practice customer care techniques & communication skills to interact with...
Customer Care for the Receptionist
STL
|
Professional Training
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From 495 GBP
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Multiple (26)
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Multiple (22)
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Classroom, Virtual Classroom
The role of the Receptionist To define great service with impeccable style The dynamics of personal influence Successful Principles of...
Customer Loyalty Programmes
Diomas Learning Solutions
|
Professional Training
4.7
(3)
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From 1,250 GBP
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Multiple (10)
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Classroom
Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD...
Call Centre - Achieving Best Practice
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Customer Service Excellence Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
5.0
(5)
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This course results in CPD hours
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Multiple (2)
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Virtual Classroom, Blended, In Company, Classroom
participants will learn how to provide outstanding customer service. Whether you are in a dedicated sales role or a customer...
Mastering Customer Interactions: Excellence in Email and Telephone Communication
STL
|
Professional Training
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From 495 GBP
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Multiple (27)
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Multiple (22)
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Classroom, Virtual Classroom
Attending this course will equip participants with the skills to handle customer interactions confidently and professionally. You will learn to...
Customer Care - Incoming and Outgoing Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Through the Customers' Eyes (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice....
Masterclass in Handling Incoming Telephone Calls - Half Day (PM)
PTP Training & Marketing Ltd
|
Professional Training
4.7
(7)
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This course results in CPD hours
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From 190 GBP
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Multiple (8)
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Classroom, Virtual Classroom
This 1/2 day workshop gets participants to look at what they hate as customers when they make calls to their...
Excellence in Customer Care
Oakley Services UK Limited
|
Corporate Training for Teams
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From 299 GBP
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Multiple (2)
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In Company
This excellence in customer care course shows that increasingly, customers are able to choose their suppliers not just for the...
Customer Excellence for Finance Staff (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course will enable participants to understand who their customers are and what they require us to do in order...
Enhancing the Visitors Experience
PTP Training & Marketing Ltd
|
Professional Training
4.7
(7)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.&...
Customer Complaint Handling
STL
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Corporate Training for Teams
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Nationwide
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In Company
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
Call Centre Excellence: Comprehensive Sales and Customer Service Training for Call Centre Agents
Churchill Square Training & Development
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Corporate Training for Teams
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Multiple (4)
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In Company
In today's business landscape, call centres play a crucial role in customer interaction and service delivery. This comprehensive course is...
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