Course description
Introduction to Customer Service Excellence - 2 Hours.
Start Delivering Better Service
Amazingly, 75% of customers are willing to spend more and buy from companies that give them a professional service.
Delivering great service is the foundation of any organisation and its what sets you apart from your competitors. When we deliver great service, we build relationships that last and create sustainable business.
By the end of this 2 hour Introduction to Customer Service Excellence session, learners will be able to:
- Develop the right impact with your customers.
- Develop positive customer relationships.
- Create WOW moments for your customers.
Upcoming start dates
Suitability - Who should attend?
Aimed at anyone who provides a service to external or internal customers.
This Introduction to Customer Service Excellence can be tailored for people who work over the telephone as well as face to face.
Expenses
Want more than a 2-hour session? Please note we can also deliver a
- 1 Day Course
- 2 Day Program
- 3 Day Program
- 5 Day Program
How are Prices Charged?
We charge per session. This means you can add up to x12 people per session for a fixed day rate cost.
Interested? Email us or give us a quick call.
Why choose Live and Learn Consultancy
Excellent rating on trust pilot
80% of client's re-book training
Face to Face or Virtual Classroom delivery
Customer Outreach Award 2019
We believe that it should be easy for you to find and compare training courses.
Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.
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A Leading UK Provider You Can Trust
Established since 2010, we are a leading national training provider who deliver powerful soft skills training courses for your employees. Rated excellent on Trustpilot, bespoke course design available, we train small or large companies....