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Disciplinary Procedures Training Course (On-site)
Keys Training
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Corporate Training for Teams
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From 745 GBP
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Nationwide
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In Company
This Disciplinary & Grievance Procedures Training Course is designed to help managers and employers ensure that they have a fair...
Dealing with challenging customers (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Wouldn’t sales be a ‘walk in the park’ without challenging customers? Why is it that some customers are so difficult...
Handling Difficult Situations / People Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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Virtual Classroom, Blended, In Company, Classroom
participants will learn how to assert themselves with the most difficult situations and to act effectively even when they are...
Harassment and Bullying for Managers Professional Training Course
Reed Learning Limited
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Corporate Training for Teams
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Nationwide
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In Company
The "Harassment and Bullying for Managers" course is designed to equip managers with the knowledge and skills to effectively prevent,...
Managing Difficult and Critical Conversations Skills Training for Managers - Tailored Course
Rcademy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Having the skills and confidence to handle uncomfortable talks with personnel is vital to being a good manager. Every day...
Managing Discipline & Grievance Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
participants will learn the essentials of managing the discipline and grievance procedure. This course is designed to help managers to...
Managing Conversations to Achieve Positive Outcomes Training Course
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
Defining expectations of performance, behaviour and attendance The value of a consistent approach A balance between developmental and positive feedback...
Managing Challenging Conversations Healthcare Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
4.6
(19)
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
Many line managers go into difficult conversations with very good intentions but often make the mistake of prolonging or intensifying...
Managing Conversations to Achieve Compassionate Outcomes Training Course
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
The content of the session will include: Defining mental health Know your facts about the menopause, don’t make assumptions Perceptions...
How to Manage Challenging Conversations - 2 Hour Power Session
Live and Learn Consultancy
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Corporate Training for Teams
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From 799 GBP
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Multiple (2)
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In Company, Virtual Classroom
By the end of the session learners will be able to: Identify the impact of challenging conversations. Conduct skilled conversations...
Violence and aggression at work (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour....
How to Solve Customer Complaints - 2 Hour Power Session
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Complaints can be stressful and difficult to manage, but they are also an excellent opportunity for businesses to learn, grow...
Difficult Conversations
St Andrews Management Centre Ltd
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Difficult conversations are an integral part of effective management and can be critical to managing performance, promoting attendance, and improving...
Respect in the Workplace
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
A respectful work environment is essential to the overall success of your team, as well as a contribution to a...
Office Politics For Managers
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
It is an inevitable fact that when people are working together personalities can and will clash. No one is an...
Dealing with Difficult and Distressed Customers Professional Course
Reed Learning Limited
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Corporate Training for Teams
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Nationwide
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In Company
The "Dealing with Difficult and Distressed Customers" course is designed to equip participants with the skills and strategies necessary to...
Handling a Difficult Customer
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Through our workshop, participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing...
Conflict Management - OOS077
Oakley Services UK Limited
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Corporate Training for Teams
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From 199 GBP
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Multiple (2)
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In Company
Most people do not actually enjoy confrontation and conflict. Conflict can begin with a difference of opinion and may easily...
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