Course description
Learn how to effectively manage common tricky situations in the workplace with this supervision skills course.
The Safetyman Academy Online Supervision Skills course will teach you how to handle disagreements, arguments, and conflict at work.
This course will also teach you effective and tactful workplace management, including how best to deal with a variety of situations, take appropriate corrective action, and manage change in the organisation.
This supervision skills course will start by introducing you to effective group and team management techniques. You will learn how to use KASH (Knowledge, Attitude, Skills, and Habits) to improve your team and to help resolve a conflict. You will then cover the topic of group dynamics and learn the characteristics of team design. You will also study team leadership and autonomy, learn how to organize effective teams, and understand important team roles and responsibilities.
Next, you will learn how to handle clashing personalities and how to take corrective action as a supervisor. The course will then give you some great skills for preventing and handling a grievance.
You will then learn how to give constructive feedback that will benefit both the individual employee and the company as a whole. You will also learn how to manage change in the workplace as well as study the four practical guidelines for planning change and the transition curve.
Start this online course today to build on your skills as a current or as a future supervisor.
In less than four hours, this online management course will teach you some really helpful strategies and techniques for doing just that. The course is well suited to small business owners and aspiring managers who are seeking to improve their skills and develop their team and career.
Upcoming start dates
Suitability - Who should attend?
Who the Course is for
This course is for supervisors, managers and those aspiring to become supervisors whom need to learn the skills and responsibilities for managing groups and the employee interaction.
Outcome / Qualification etc.
By taking this course, you’ll be able to:
- Understand your own responsibilities for supervision.
- Identify and prevent grievances in the workplace.
- Have the knowledge and skills for handling difficult behaviours.
- Have the knowledge to organise effective teams.
Training Course Content
- Managing Groups and Teams
- Group Dynamics
- The stages in the group development model
- The Punctuated-Equilibrium Model
- Cohesion, Social Loafing, and Collective Efficacy
- Understanding Team Design Characteristics
- Do We Need a Team?
- Roles and Teams
- Types of Teams
- Team Leadership and Autonomy
- Designing Effective Teams
- Organizing Effective Teams
- Barriers to Effective Teams
- Team Roles and Responsibilities
- Taking Action in the Workplace
- Corrective Actions
- Preventing Grievances
- Managing Change and Transition
- The Three Questions of Transitions
- Build interaction in the workplace
- Meeting Guidelines
- Handling Difficult Behaviours in a Meeting
- Summary of Taking Action in the Workplace
Course delivery details
The average time needed to complete the course is 4 hours and the minimum pass mark for the exam is 70% and is valid for 1 years.
- Minimal disruption to the working day – the course takes only half a day
- Designed for anyone, in any sector, worldwide
- Provides the knowledge and tools required to identify roles and responsibilities when dealing with groups and employees.
- High-impact programme
- Efficient and effective learning – supervision and interaction topics are covered in a single, self-contained course.
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Safetyman Academy
Our talented and experienced team are dedicated to ensuring we provide an amazing and rewarding experience for our students, providing you with one of the world’s best learning platforms for education and skills training. We are a driven enterprise dedicated...