Leadership and Management Skills for Team Leaders

Leadership and Management Skills for Team Leaders – 0900 -1630 – online taught over Zoom

Programme overview:

This 1 day programme will give the skills, knowledge and confidence to step into your first management role and will allow you manage and lead with impact post course, this programme is based around the real issues that you face in your role

and will give you the tools, tips and techniques needed to be successful.

By attending this workshop you will gain the core skills required to be able to engage and motive your team, communicate with impact and develop a culture of accountability and how to become a resilient leader and manage your team

effectively

Course content:

• Introduction why we are here
• How to motivate my team
• The 10 factors effecting motivation
• Motives and motivating
• The motivation diagram

Break

• Social styles communication excellence or insights
• How to be an assertive leader
• The TEAR model of assertiveness
• The DESC model of assertiveness, how to have that difficult conversation

Lunch

• Developing a coaching culture in my organisation
• LIP feedback
• The rule of 3
• Managing groups and team

Break

• Developing core resilience skills
• Setting direction for my team
• Developing an accountable team
• 3 Cs ending
• Next steps and evaluation