Course description
Strategic planning inside an organization is only as good as its ability to implement performance management, which is why it’s also crucial for public service reforms and other types of modernization.
The Strategic Performance Management program at Rcademy will assist you in having the relevant skills and knowledge in public sector management. In addition, the public sector leaders have a role in measuring and executing performance improvement in methods implemented only in private institutions.
The Certificate in Strategic Performance Management in the Public Sector (SPM) Training Course by Rcademy course focuses on the actions needed to adopt the strategic plans, such as the overall presentation and illustration of contemporary leading-edge methods to strategic control showing how to modify standard systems for the context in the public sector. This course emphasizes sustainable world-class performance at the strategic stage of the public sector. This Rcademy course will provide you with ideas and instructions that will assist you in making a robust effect on the performance and potential of your company.
Upcoming start dates
Suitability - Who should attend?
Who should attend?
The Certificate in Strategic Performance Management in the Public Sector (SPM) Training Course by Rcademy is ideal for:
- Team leaders
- Human resource
- Personal staff
- Supervisors
- Training officers
- Learning and development
- Employment relations
- All line managers
- Supervisors that will implement the performance management or appraisal models
Outcome / Qualification etc.
The objectives of The Certificate in Strategic Performance Management in the Public Sector (SPM) Training Course by Rcademy are to enable professionals to:
- Understand how workplace motivation can give expected results from your workers
- Learn how to commit to enhancing sound performance control principles
- Apply the learned skills to recognize and create the essential traits needed in performance planning
- Learn how to ensure that all the team members are dedicated and united o their objectives
- Learn how to arrange for performance review adequately
- Learn the proven methods to sustain and reward good performance
- Learn how to create, design, and implement a strategy-based performance control action plan that matches upholding a high-performance tradition and maximum financial business results
- Determine the essential traits needed in the performance planning
- Learn how to control the expectations on how the evaluation of employee’s progress
Training Course Content
Module 1: An Overview of the Strategic Performance Management
- Strategic and integrated performance control
- The Context and business case for the performance control
- The essence of creating a culture with a high performance
- The fundamentals and developing blocks of effective performance management
- Performance management’s motivational theories, roles, and models
- The responsibility of the leaders and human resources in the performance management
- The psychological contract in practice
Module 2: Key Performance Indicators (KPIs) in Performance Management
- The definition of KPIs
- Creating the best KPIs in your business
- Importance of KPIs and performance goal
- Structuring of the critical KPIs
- Control of the issues with the appraisal of workers
- The goal of employee appraisal
- The value of the balanced scorecard (BSC)
Module 3: Structuring of Performance Goals in Strategic Performance Management
- What are the performance goals?
- The basics of the performance goals-SMART
- Qualitative and quantitative goals
- The importance of agreeing to the goals
- Attainment of a holistic business integration-horizontal, vertical, and functional
- Setting of goals
- Creating SMARTMAC goals
Module 4: Management of Performance
- Addressing the gap in performance-proven techniques to solving performance issues
- Analyzing employee performance with the progressive review
- Managing performance issue
- Agreeing with the performance appraisal rating
- Increasing attendance at work- sick absences and resolving absences
- Benchmarking of the performance appraisal techniques
- Performance appraisals and the link to recognition and reward
Module 5: Managing and Leading People
- Influencing of the group and personal traits in the public sector
- Creating and leading global and cross-cultural groups
- Balancing emotional and analytical intelligence
- Challenges and decisions in leading a multi-dimensional group
- Understanding the expectations and needs of the public sector groups
- 360-degree and feedback evaluation
- Case studies
Module 6: Managing the Business Growth
- Methods of creating effective teams in the public sector
- How crews respond to the various leadership and management models
- The variation between the job-oriented groups and strategic-oriented groups
- The flexible institutions- joint ventures and control alliances
- Replacing thebest-to-lasttechnique with thebuilt to adaptthe technique
- Case study
Module 7: Managing Outcomes and Making Decisions
- Creation of a strategy to win the mindset of the public sector institution
- Creating decisions on the fundamental of imperfect data
- Analysis of the desirability and feasibility of the choices
- Control of divergence and variance from the plans
- Developing a publicly accountable review and management system
- Evaluation of performance and attaining of performance
- Case study
Module 8: Mentoring and Coaching for Better Performance
- The variation between mentoring and coaching
- The empathy concepts in the public sector team management and leadership
- The determinants of the various reactions, emotions, and traits
- How to Become an effective coach in the public sector
- Leadership in situations of conflict and discomfort
- How to effectively timely mentor in the public sector
- Case study
Module 9: Effect of the Constructive and Positive Coaching and Feedback
- Impact of Providing and receiving critical feedback
- The maximum feedback techniques to give developmental and constructive feedback
- Training for effective performance
- Progressive professional growth: personal development planning (PDP)
- Summary, review, and the final evaluation
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Rcademy
Rcademy is a global training and consultation organisation set out to bridge the gap between you now and what you can be in the near future. We are facilitators of knowledge impartation. Our team of established and experienced training enthusiasts...