Course description
People Management Training Course - In Company
Our one day Leadership & People Management Training Course will provide you with lots of tips and practical ideas to lead and manage your team. The course is a great grounding for new leaders and managers and a good refresh for those currently in the role.
Find out how to use a range of leadership techniques in different settings and how to use management tools to get the best possible performance from your team.
We aim to provide you with a range of practical tools and ideas to lead and manage your teams effectively.
The course is useful for those new to leadership or management positions or those currently in role looking for a refresh.
Upcoming start dates
Suitability - Who should attend?
This course will be of benefit to professionals with staff responsibilities or those about to undertake them.
Outcome / Qualification etc.
Course Objectives
By attending this Leadership and People Management Training Course you will be able to:
- Know the difference between leadership and management and how to use each function
- Understand the wide range of skills they will need to possess to be an effective leader and manager
- Know a range of leadership approaches and the situations each should be used in
- Know how to use management tools to get the best possible performance from the team
- Be able to use management information to monitor and improve the team
- Have built a clear development plan to further develop the skills learnt in the workshop
Training Course Content
What is Leadership & Management?
Defining what is meant by leadership and management
- The differences between leadership and management
- When to use each of the two functions
- Leadership & Management Skills
What are the skills required to be an effective leader and manager?
- Exploring why these skills are needed
- Applying the approaches to people as well as process
- A simple approach to leadership
Using a simple leadership model to understand how it’s done
- Looking at a range of leadership approaches
- Basic Leadership Skills
Questioning and Listening
- Motivating and Inspiring the Team
- Assertiveness
- Influential Communication
- Using coaching and providing effective feedback
- Management Tools
Setting SMART Goals and Objectives
- Using Management Information (MI)
- Creating dashboards to facilitate performance discussions
- Managing Performance
Dealing With Under-Performance
- Effective Performance Management Discussions
- Performance and Development Planning
- Decision Making and Problem Solving
Pro-actively Identifying Problems
- Problem Solving Tools
- How to Make Effective Decisions
- Skills Practice
An opportunity to practice the skills
- When you bring this course in-house, the content above can be tweaked and changed to meet the needs of your team.
Why choose Keys Training
Over 25 years’ experience of delivering quality Microsoft & Business Skills training.
All Trainers are Microsoft Certified or equivalent.
Scheduled Public and Tailored In-house training throughout the UK.
Expenses
For group training rates, please contact the proivder.
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Keys Training
Keys Training® provides a Business Skills Training Service throughout the UK. We specialise in delivering one-day instructor-led courses that cover Microsoft Office and Personal Development Skills. Our training courses can be delivered on your site, at one of our venues...