Course description
Emotional Intelligence Works
Think, Be and Work Smarter
Intellectual and technical skills are no longer enough on their own to assure success in the workplace. Emotional intelligence allows you to connect with others one-on-one and in groups—a critical skill in business today. People who are emotionally smart waste less time on personality conflicts, stay in control under stress and achieve greater satisfaction at work and at home.
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Upcoming start dates
Suitability - Who should attend?
Target Students
This course is for people looking to become emotional intelligent.
Outcome / Qualification etc.
Emotional intelligence allows you to connect with others one-on-one and in groups—a critical skill in business today.
Training Course Content
Part 1: Introduction to Emotional Intelligence
- What Emotional Intelligence Means
- The Need for ""People Smart"" Strategies
- Assess Your Emotional Intelligence
- Five Emotional Intelligence Skills
- Part Summary
Part 2: ""Think Smart"" Strategies
- Making the Choice to Think Wisely
- Strategy 1: Self-Awareness Skills
- Use a New Mental Script
- Strategy 2: Optimistic Thinking
Part Summary
Part 3: ""Be Smart"" Strategies
Three Keys
- Strategy 1: Social Skills
- Strategy 2: Emotional Control
- Strategy 3: Flexibility
Part Summary
Part 4: ""Work Smart"" Strategies
Six Strategies for Smart Organizations
- Strategy 1: Practice Organizational Self-Awareness
- Strategy 2: Develop Social Skills
- Strategy 3: Foster Optimism
- Strategy 4: Encourage Flexibility and Problem Solving
- Strategy 5: Model and Encourage Emotional Control
- Strategy 6: Support Teamwork
Part Summary
Course delivery details
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities
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Training at 15 locations, Your Office or Live Virtual
Expenses
Course fee: £248.00 + VAT