Course description
The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give them better insight and control over their actions and emotions.
With a greater understanding of emotions, you will experience a positive impact on their professional and personal lives.
Upcoming start dates
Suitability - Who should attend?
You don’t need any special equipment for this course, just a PC or Mac to watch the videos and a pen to take notes if you are using the eLearning modules. There are no pre-requisites for this training, hence anyone can attend.
Training Course Content
- Module One: Getting Started
- Module Two:What is Emotional Intelligence
- Module Three:Four Skills in Emotional Intelligence
- Module Four:Verbal Communication Skills
- Module Five:Non-Verbal Communication Skills
- Module Six:Social Management and Responsibility
- Module Seven:Tools to Regulate Your Emotions
- Module Eight:Gaining Control
- Module Nine:Business Practices (I)
- Module Ten:Business Practices (II)
- Module Eleven:Making an Impact
- Module Twelve: Wrapping Up
Course delivery details
Direct delivery via tutor-led training session, offering you interactive training in a small classroom setting or engaging eLearning modules. The sessions are packed with exercises and hands-on experiences, thus enabling you to translate what you have learnt in the course to the workplace and professionally.
Request info
Lion Heart Consulting
LH consulting is your premier destination for accredited courses. Whether you are complete beginner or veteran looking to gain your professional qualification or up skill your soft skills, we offer a full range of courses. We consider that giving your...