Recruitment. Interviewing and Emotional Intelligence - In house

This highly practical and unique course will take you through a defined process to help make your recruitment as efficient and as effective as possible.

Ways of identifying the behavioural competencies required to be successful in the role are explored so that you can draw up accurate job descriptions and profiles to define your ideal candidate.

The course then investigates through online and offline options for attracting and sourcing candidates.

Planning and structuring the interview is covered along with compiling competency-based questions to test for candidate suitability and how to actively listen to candidates' answers in order that you can review candidates' qualities, attributes and skills against the job criteria.

Communication is vital at all stages of the recruitment process - internally and external - but is often overlooked.

Also, important is avoiding discrimination and ensuring inclusivity at every stage of the process so that you can select the right candidate for the role.

Conducting a good recruitment interview is hard. It is much harder than people expect, and the process often fails with the wrong type of person hired. They are either a bad fit for the job, or unable to do it. This is a big drain on resources with costs upwards of $7500.

In order to hire the right people into your organisation, your interview process must be reliable, consistent and fair. However, interviewing is more than just a process. You are looking to hire people with hopes, desires and aspirations for the future. Beyond engaging with the task of interviewing is the understanding of how people engage with the process.

Everyone is busy and is involved working through challenges. Recruitment and selection interviews are part of a two way process. There is no excuse for ignoring this and the fact that you are dealing with people. You are making decisions that could have a major influence on their lives.

What if emotional intelligence was applied to this fundamental and vitally important process? It’s not hard but it is so easily overlooked.

In this course, as well as the fundamentals of recruiting, interviewing, and emotional intelligence you will gain valuable insights into the leadership fundamentals. The course covers topics such as building relationships to attract and foster the best candidates, developing the current recruitment process, and honing your emotional intelligence for successful interviews.

You will learn top strategies to identify the most suitable candidates and develop interview skills for the selection process. Engaging activities, comprehensive resources, and industry know-how included in the course will give you the capability to hire the right people for the right positions, and turn the recruitment process into a rewarding and positive experience.

Recruiting and interviewing is not merely turning the handle of a machine to produce a widget. You are engaging the services of an experience, talented person interested in growing their career. Candidates are humans with hopes, aspirations and choices. Recruiting and interviewing with emotional intelligence recognises this to give everyone a challenging but rewarding experience whatever the outcome.