Course description
Organisations increasingly rely on computer and communications systems in all areas of their operations and decision-making processes. It is therefore crucial to ensure the optimal performance and maintenance of systems. An Information Communication Technician (ICT) is critical to achieving this.
The broad purpose of the ICT occupation is to deliver efficient operation and control of the IT and/or Telecommunications infrastructure (comprising physical or virtual hardware, software, network services and data storage) either on-premises or to end-users provisioned as cloud services that is required to deliver and support the information systems needs of an organisation
Who is it for?
- Support Technician
- Help Desk Support
- First Line Support
- Office IT Technician
- IT Support Analyst
- IT Support Officer
- Maintenance Support Technician
- Data Centre Support Technician
- Cyber/ Security Support
Suitability - Who should attend?
Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment.
For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3.
A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.
Activate Learning
Activate Learning is a forward-thinking education group that aims for far-reaching, progressive change and impact through learning. We work with learners as individuals, helping them make the choice of course and career pathway that’s right for them. Our mission is to provide work-ready talent for business, and...