Telesales courses in Sowood

When it comes to negotiations, having the edge on the other side can make all the difference.

Cold calling, or telemarketing, is a tough, but rewarding role.

Here's what GDPR means for us marketers and sales professionals, especially those with active cold calling and emailing campaigns.

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

What does it take to be a successful public speaker?

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

Cross-cultural negotiations can falter for a whole variety of reasons.