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Delivering Customer Satisfaction Assertively
STL
|
Corporate Training for Teams
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Nationwide
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In Company
This course will equip you with the skills to handle customer objections effectively, negotiate successfully, and close deals while ensuring...
Excellent Account Management
STL
|
Corporate Training for Teams
4.5
(2)
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Nationwide
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In Company
By the end of the course you will be able to: Identify top accounts Use a proven account planning process...
Account management (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring...
Professional Receptionist Training Course
STL
|
Corporate Training for Teams
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Nationwide
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In Company
Enhanced Communication Skills: Master persuasive and influential communication techniques, ensuring you create positive interactions with visitors, colleagues, and callers. Confidence...
Introduction to Customer Service Excellence - 2 Hour Power Session
Live and Learn Consultancy
|
Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Amazingly, 75% of customers are willing to spend more and buy from companies that give them a professional service. Delivering...
Customer Complaint Handling
STL
|
Corporate Training for Teams
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Nationwide
-
In Company
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
Effective Hotel Management - In Company
Global Business Advisors
|
Corporate Training for Teams
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Nationwide
-
In Company
This course will go through all the areas required for Hospitality management....
Introduction to Customer Service - Tailored Training Course
CQM Training and Consultancy Ltd
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Corporate Training for Teams
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Nationwide
-
In Company
An introduction to the knowledge, skills and behaviours required to work in a customer service environment. Customer Service personnel typically...
Customer Service Specialist Apprenticeship
Learning Curve Group
|
Apprenticeship training for companies
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Nationwide
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Classroom
The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors...
Professional Customer Service In-house Training
Keys Training
|
Professional Training
4.8
(5)
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From 775 GBP
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Nationwide
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In Company
Enhance your team's customer service skills with our one-day training course. This programme will help your staff interact more effectively...
Customised Customer Service In-house Training
Keys Training
|
Professional Training
5.0
(4)
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From 845 GBP
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Multiple (2)
-
In Company, Virtual Classroom
Elevate your team’s customer service capabilities with our Professional Customer Service In-House Training . This bespoke training experience is tailored...
Investor Pitch Training – Tailored In-House Coaching
Benjamin Ball Associates Ltd
|
Corporate Training for Teams
5.0
(4)
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Multiple (2)
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Virtual Classroom, In Company
Why UK Businesses Choose Us For Pitch Coaching 15 Years of Award-Winning Pitch Coaching: Trusted by public and private companies,...
Advanced Telephone Prospecting (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Customer Care (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
Customer Service Training - In-House
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(109)
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Top 10 Course
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Multiple (2)
-
In Company
Perfect for all UK businesses, our 1-day Customer Service Training Course equips your employees with best practice customer care techniques...
Know Your Customer (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Shareholder Value Creation | In Company
ZISHI
|
Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company, Blended
This course is designed to provide Senior Executives with knowledge and skills to evaluate and influence the Critical Success Factors...
Call Centre - Achieving Best Practice (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Evidencing The Fair Treatment of Vulnerable Customers | In Company
ZISHI
|
Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company, Blended
In 2015, the FCA published a report on consumer vulnerability. It was the first of its kind, and criticised a...
FD108: Introduction to Stakeholder Communications
TPT Consultancy & Training Ltd
|
Professional Training
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From 350 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This course will provide learners with the development of key skills in communicating, influencing and negotiating across a broad range...
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