Learn how we sort results
Do you want to learn how we sort our results? Read more about how courses are ranked in the search results.
Relevance
Customer Service Skills - In Company
Keys Training
|
Corporate Training for Teams
5.0
(5)
-
From 845 GBP
-
Nationwide
-
In Company
The primary aims of this one-day instructor-led course are to refine communication skills and revitalise the attitudes necessary for excellent...
Customer Service Training Course
Keys Training
|
Professional Training
5.0
(9)
-
From 775 GBP
-
Nationwide
-
In Company
Elevate Your Team's Customer Service Skills with Our Expert-Led Training Are you looking to enhance your organisation's customer service performance?...
Dealing with Incoming Calls Positively (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from...
Delivering Excellent Customer Service - In-house Course
Benchmark Training
|
Corporate Training for Teams
-
Multiple (3)
-
Self-Paced Online, In Company
We communicate with our customers in three distinct ways: face-to-face, by telephone and by email. Customers can stop buying from...
Excellent Customer Care - Incoming Calls (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
How to Answer the Telephone Professionally - 2 Hours | In House
Live and Learn Consultancy
|
Corporate Training for Teams
-
Multiple (2)
-
Virtual Classroom, In Company
By the end of the session, learners will be able to: Use communication basics to positively influence your call. Apply...
How to Say 'No' and Retain Customer Satisfaction (In-House )
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
Key Performance Indicator (KPIP) Professionals - In Company
Global Business Advisors
|
Corporate Training for Teams
-
Nationwide
-
In Company
Overview The Key Performance Indicator (KPI) Professionals course is designed to equip participants with the knowledge, skills, and tools necessary...
Masterclass in Handling Incoming Telephone Calls (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
This course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how...
Successful Presentations (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of...
Telephone Training - Professional Customer Care | In House
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(66)
-
Multiple (2)
-
Virtual Classroom, In Company
In today's business environment, successful client interaction is crucial for improving your companies brand reputation. This Customer Telephone Training Course...
Level 4 Sales Executive Apprenticeship
BMS Performance
|
Corporate Training for Teams
-
Nationwide
-
In Company
Following the introduction of the apprenticeship levy in 2017, the Level 4 Sales Executive Standard was approved for delivery in...
Level 4 Sales Executive Standard Apprenticeship
BMS Performance
|
Apprenticeship training for companies
-
Nationwide
-
In Company
In a major boost for the sales profession, the government has approved a new apprenticeship programme for sales executives which...
Secrets of Sales: Basic
Infero Training Ltd
|
Corporate Training for Teams
-
From 228 GBP
-
Nationwide
-
In Company
This course is designed to teach the basics of sales skills. This includes learning about the process, elements, and terminology...
Secrets of Sales: Advanced
Infero Training Ltd
|
Corporate Training for Teams
-
From 248 GBP
-
Nationwide
-
In Company
This course helps you to learn advanced sales skills. This includes learning how to build relationships with clients, and identifying...
Advanced Customer Service Management
LCT International
|
Professional Training
-
From 7,250 GBP
-
Multiple (3)
-
Virtual Classroom, Classroom
Asset Management - In Company
Global Business Advisors
|
Corporate Training for Teams
-
Nationwide
-
In Company
Asset Management is a system designed to enable organizations to oversee their assets, facilitating streamlined processes. This oversight ensures the...
Call Centre Management Training Course - Tailored Course
Rcademy
|
Corporate Training for Teams
-
Multiple (2)
-
In Company, Virtual Classroom
Call centres are traditionally busy environments that require sound knowledge and leadership skills to navigate successfully. Call centre management deals...
Ads
