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Understanding the 6 Principles of Influence
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Whether you’re trying to sell a product or, harder still, an idea , the ability to influence those you’re communicating...
Coaching Salespeople
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Coaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction....
Advanced Communication for Salespeople Training
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
At its core, sales communication is truly about asking the right questions and listening closely to customer needs. Whether you...
Telephone Etiquette
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
This course will help participants improve their phone skills which will make them more confident, improve sales, and help gain...
Professional Negotiating Skills - In-house Course
Leadership Development Ltd
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Corporate Training for Teams
4.8
(19)
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Multiple (2)
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In Company
Negotiation skills are crucial not just because much of modern business depends on formulating mutually acceptable agreements, but because these...
Appointment setting (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won’t...
Customer Service
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Perhaps you’re an accountant, serving the employees by producing their paychecks and keeping the company running. Or maybe you’re a...
Customer Service Training - In-House
Live and Learn Consultancy
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Corporate Training for Teams
4.9
(109)
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Top 10 Course
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Multiple (2)
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In Company
Perfect for all UK businesses, our 1-day Customer Service Training Course equips your employees with best practice customer care techniques...
Customer Support
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Customer support used to mean a face-to-face conversation with a customer or a phone call. Today, technology has changed how...
Introduction to Customer Service Excellence - 2 Hour Power Session
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Amazingly, 75% of customers are willing to spend more and buy from companies that give them a professional service. Delivering...
Contact Center Training
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
Customer Service
M Training and Consultancy Ltd
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Professional Training
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From 550 GBP
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Multiple (2)
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In Company
M Training's course is tailored to help you understand the vital role of customer service and equip you to provide...
Management Development - In-House Training
Live and Learn Consultancy
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Corporate Training for Teams
4.9
(77)
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Multiple (2)
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In Company
Great managers inspire great results! You will learn best practice management skills to increase your confidence, motivation & capability as...
How to Answer the Telephone Professionally
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
By the end of the session, learners will be able to: Use communication basics to positively influence your call. Apply...
Telephone Training - Professional Customer Care
Live and Learn Consultancy
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Corporate Training for Teams
4.9
(66)
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Multiple (2)
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Virtual Classroom, In Company
In today's business environment, successful client interaction is crucial for improving your companies brand reputation. This Customer Telephone Training Course...
FD108: Introduction to Stakeholder Communications
TPT Consultancy & Training Ltd
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Professional Training
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From 350 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This course will provide learners with the development of key skills in communicating, influencing and negotiating across a broad range...
Reception Training - In-House Customer Service Course
Live and Learn Consultancy
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Corporate Training for Teams
5.0
(8)
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Multiple (2)
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In Company
1 Day Course - 10am to 4pm Delivered in-person or virtually Includes certificate When greeting customers either face to face...
Customer Service Training - (Corporate Training)
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Perfect for all UK businesses, our 3-hour Customer Service Training Course equips your employees with best practice customer care techniques...
PT207: Managing Customer Excellence
TPT Consultancy & Training Ltd
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Professional Training
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From 750 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This CQI/IRCA certified PT207: Customer Excellence training course course will provide learners with the practical skills to identify the different...
Handling a Difficult Customer
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Through our workshop, participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing...
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