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Advanced Customer Service for the Tourism, Leisure and Hospitality Industry (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
Building a Customer Centric Culture Training Program - Tailored Course
Rcademy
|
Corporate Training for Teams
-
Multiple (2)
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In Company, Virtual Classroom
As a brand, you need a customer-centric culture that focuses on creating positive customer experiences through effective communications strategy and...
Commercial Awareness - CPD Certified
Maguire Training
|
Corporate Training for Teams
-
This course results in CPD hours
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Multiple (2)
-
Virtual Classroom, Blended, In Company, Classroom
The delegate will learn the importance of developing commerciality. This course is designed to help participants understand the commercial needs...
Complaints Management
LCT International
|
Professional Training
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From 4,250 GBP
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Multiple (3)
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Virtual Classroom, Classroom
Dealing with Difficult and Distressed Customers Professional Course
Reed Learning Limited
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Corporate Training for Teams
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Nationwide
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In Company
The "Dealing with Difficult and Distressed Customers" course is designed to equip participants with the skills and strategies necessary to...
Developing Commerciality Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, Blended, In Company, Classroom
FD105: Introduction to Product and Service Management
TPT Consultancy & Training Ltd
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Professional Training
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From 395 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This course will provide learners with an awareness of the fundamental tools, techniques and structured methodology for Product and Service...
FD106: Introduction to Process Design Training Course
TPT Consultancy & Training Ltd
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Professional Training
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From 395 GBP
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Multiple (3)
-
Classroom, Virtual Classroom, Self-Paced Online, In Company
This FD106: Introduction to Process Design Training Course, certified by CQI/IRCA, is designed to equip learners with foundational skills essential...
Handling a Difficult Customer
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Through our workshop, participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing...
Advanced Customer Service for the Public Sector (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
Advanced Negotiation Skills (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Advanced Negotiation Techniques Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
-
Virtual Classroom, Blended, In Company, Classroom
participants will learn how to apply knowledge of people behaviour to help negotiate larger and more complex big ticket negotiations....
Caring for your Customer | In-House
SquareOne Training
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Professional Training
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Nationwide
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In Company
Learn customer service skills with our "Caring for Your Customer" training course. During this course, you will learn the essential...
Creating a Culture of Service Excellence – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.9
(19)
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Multiple (2)
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Virtual Classroom, Classroom
Creating a culture of service excellence requires more than a set of ‘inspirational’ values, and a vision and mission statement....
Excellent Customer Service for Care Homes
Oakley Services UK Limited
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Corporate Training for Teams
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From 149 GBP
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Multiple (2)
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In Company
This Customer Care course highlights that increasingly, residents, medical professionals, family and guardians are able to choose their care homes...
Negotiating Effectively
Crossroads Global Private Limited
|
Professional Training
4.8
(6)
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From 45 GBP
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Multiple (2)
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In Company, Virtual Classroom, Self-Paced Online
Whether you are pitching big deals to clients or just hoping to resolve some workplace conflicts, this course will help...
Negotiation Skills Healthcare Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
-
In Company, Classroom, Virtual Classroom, Blended
The course raises awareness of positive ways to approach negotiation that can be useful for many work situations that focus...
Project Stakeholder Relationship Skills: In-House Training
IIL Europe
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Corporate Training for Teams
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From 850 USD
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Nationwide
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In Company
This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories...
PT209: Managing and Influencing Stakeholders
TPT Consultancy & Training Ltd
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Professional Training
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From 750 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This CQI certified PT209: Managing and Influencing Stakeholders course will provide practical skills development in influencing and managing stakeholders. Learners...
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