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Call Centre - Achieving Best Practice
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
LinkedIn Lead Generation Workshop Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
LinkedIn represents the deepest well of leads that you will ever find. With over 20m UK business people in membership,...
Key Account Development
STL
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Professional Training
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From 495 GBP
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Multiple (27)
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Multiple (22)
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Classroom, Virtual Classroom
Attending this course will equip participants with advanced techniques and practical tools to effectively manage and grow key accounts. The...
Contact Center Training
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
Mastering Customer Interactions: Excellence in Email and Telephone Communication
STL
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Professional Training
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From 495 GBP
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Multiple (27)
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Multiple (22)
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Classroom, Virtual Classroom
Attending this course will equip participants with the skills to handle customer interactions confidently and professionally. You will learn to...
Cold Calling - In-house Course
Benchmark Training
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Corporate Training for Teams
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Multiple (3)
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Self-Paced Online, In Company
Do you often try to sell something over the phone and find that the would-be client is not interested or...
FD106: Introduction to Process Design Training Course
TPT Consultancy & Training Ltd
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Professional Training
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From 395 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This FD106: Introduction to Process Design Training Course, certified by CQI/IRCA, is designed to equip learners with foundational skills essential...
Delivering Excellent Customer Service - In-house Course
Benchmark Training
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Corporate Training for Teams
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Multiple (3)
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Self-Paced Online, In Company
We communicate with our customers in three distinct ways: face-to-face, by telephone and by email. Customers can stop buying from...
Disney's Customer Service Excellence + FISH!
Mobile Team Challenge
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Corporate Training for Teams
5.0
(10)
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This course results in CPD hours
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Top 10 Course
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From 45 GBP
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Multiple (2)
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Self-Paced Online, In Company
Learn how Disney achieved the Best in Class for their Customer Service Experience Excellence for almost 40 years and apply...
PT207: Managing Customer Excellence
TPT Consultancy & Training Ltd
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Professional Training
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From 750 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This CQI/IRCA certified PT207: Customer Excellence training course course will provide learners with the practical skills to identify the different...
FD108: Introduction to Stakeholder Communications
TPT Consultancy & Training Ltd
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Professional Training
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From 350 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This course will provide learners with the development of key skills in communicating, influencing and negotiating across a broad range...
Keeping Stakeholders Informed
Crossroads Global Private Limited
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Professional Training
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Multiple (8)
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In Company, Classroom, Virtual Classroom, Self-Paced Online
"Keeping Stakeholders Informed" is a specialized training program tailored for corporate professionals and high-performance teams working with a diverse range...
FD105: Introduction to Product and Service Management
TPT Consultancy & Training Ltd
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Professional Training
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From 395 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This course will provide learners with an awareness of the fundamental tools, techniques and structured methodology for Product and Service...
PT209: Managing and Influencing Stakeholders
TPT Consultancy & Training Ltd
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Professional Training
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From 750 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This CQI certified PT209: Managing and Influencing Stakeholders course will provide practical skills development in influencing and managing stakeholders. Learners...
FD107: Introduction to Management Systems
TPT Consultancy & Training Ltd
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Professional Training
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From 350 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
Explore the intricacies of management systems with our CQI/IRCA certified FD107: Introduction to Management Systems course. Tailored for learners seeking...
Professional Customer Service In-house Training
Best Foot Forward Training
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Corporate Training for Teams
5.0
(3)
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Top 10 Course
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From 975 GBP
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Multiple (2)
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Self-Paced Online, In Company
This training course helps you deal with internal and external customers more effectively, improve the perceived quality of the service...
Edexcel Customer Service Intermediate Apprenticeship
Sandwell College
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Apprenticeships
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From 0 GBP
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Multiple (2)
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Classroom
Edexcel Customer Service Intermediate Apprenticeship : This course is for those who want to earn while you learn. On an...
Displaying 21-39 of 39 results
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