Learn how we sort results
Do you want to learn how we sort our results? Read more about how courses are ranked in the search results.
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Advanced Customer Service for the Tourism, Leisure and Hospitality Industry (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
Excellent Customer Care - Incoming Calls
PTP Training & Marketing Ltd
|
Professional Training
4.8
(6)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
Customer Complaint Handling
STL
|
Professional Training
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From 495 GBP
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Multiple (27)
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Multiple (22)
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Virtual Classroom, Classroom
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
Customer Service Skills for Government and Public Sector Employees Training Course - Tailored Course
Rcademy
|
Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
The ability to provide good customer service is not only limited to the private sector. It can also be found...
Customer Service Skills - In Company
Keys Training
|
Corporate Training for Teams
5.0
(5)
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From 845 GBP
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Nationwide
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In Company
The primary aims of this one-day instructor-led course are to refine communication skills and revitalise the attitudes necessary for excellent...
Customer Care - Incoming and Outgoing Calls
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
-
Classroom, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Caring for your Customer | In-House
SquareOne Training
|
Professional Training
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Nationwide
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In Company
Learn customer service skills with our "Caring for Your Customer" training course. During this course, you will learn the essential...
The Field Sales Professional Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
The delegate will learn the essential skills of being a professional salesperson out in the field. This field sales programme...
Know Your Customer
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and...
Customer Service Excellence
STL
|
Corporate Training for Teams
4.8
(19)
-
Nationwide
-
In Company
By the end of this course you will be able to: Appreciate your interactions at a customer and organisational level...
Introduction to Customer Service Excellence - 2 Hour Power Session
Live and Learn Consultancy
|
Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Amazingly, 75% of customers are willing to spend more and buy from companies that give them a professional service. Delivering...
Through the Customers' Eyes
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice....
Excellent Customer Service for Care Homes
Oakley Services UK Limited
|
Corporate Training for Teams
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From 149 GBP
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Multiple (2)
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In Company
This Customer Care course highlights that increasingly, residents, medical professionals, family and guardians are able to choose their care homes...
Customer Excellence for Finance Staff
PTP Training & Marketing Ltd
|
Professional Training
5.0
(4)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
-
Classroom, Self-Paced Online
This course will enable participants to understand who their customers are and what they require us to do in order...
Mastering Customer Interactions: Excellence in Email and Telephone Communication
STL
|
Professional Training
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From 495 GBP
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Multiple (27)
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Multiple (22)
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Classroom, Virtual Classroom
Attending this course will equip participants with the skills to handle customer interactions confidently and professionally. You will learn to...
Excellent Customer Care - Incoming Calls (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
Managing Customer Care
STL
|
Professional Training
4.9
(24)
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From 495 GBP
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Multiple (28)
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Multiple (22)
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Classroom, Virtual Classroom
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
Customer Care
STL
|
Professional Training
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From 760 GBP
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Multiple (29)
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Multiple (22)
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Classroom, Virtual Classroom
Develop a ‘customer-led' approach to business by improving customer satisfaction, improving staff's attitudes and developing their technique in handling customer...
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