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Complaints and Customer Vulnerability - Best Practice Approaches (Public Course)
Corporate Training Partnerships
|
Professional Training
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From 475 GBP
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Multiple (2)
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Classroom, Virtual Classroom
With the Financial Conduct Authority’s (FCA’s) final vulnerable customer guidance now firmly in place and the Consumer Duty now nipping...
Customer Service Practitioner (Level 2)
The Education and Skills Partnership Ltd
|
Professional Training
5.0
(1)
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Nationwide
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Classroom
Providing good customer service is integral to all job roles across many industries such as retail, call centres, financial services,...
Customer Service Specialist Apprenticeship
Kingston College
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Professional Training
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From 0 GBP
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Kingston upon Thames
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Classroom
Customer Service Specialist Apprenticeship : A customer service specialist demonstrates professionalism towards customers and supports the organisation. They have a...
Pitching for Business
Chartered Institute of Public Relations
|
Professional Training
5.0
(1)
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Intermediate level
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From 475 GBP
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Multiple (2)
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Classroom, Virtual Classroom
This course will help you to successfully pitch for new business from the conception of a project or brief to...
Account Management
Chartered Institute of Public Relations
|
Professional Training
4.6
(8)
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Intermediate level
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From 475 GBP
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Multiple (2)
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Classroom, Virtual Classroom
If you are moving into PR management, this course will help you take control and responsibility for shaping and delivering...
Advanced Negotiating Skills
St Andrews Management Centre Ltd
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Professional Training
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Fife
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Classroom
Have a deep understanding of the key analysis of the negotiation process and how to influence others to get more...
Customer Service
Workers Educational Association
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Professional Training
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From 92 GBP
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Dudley
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Classroom
CUSTOMER SERVICE - APPRENTICESHIP
Lancaster and Morecambe College
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Professional Training
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From 0 GBP
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Lancaster
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Classroom
CUSTOMER SERVICE - ADVANCED APP
Lancaster and Morecambe College
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Professional Training
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From 0 GBP
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Lancaster
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Classroom
Retail and Customer Service SEND
East Surrey College
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Professional Training
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From 0 GBP
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Redhill
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Classroom
Retail and Customer Service SEND : Entry Requirements: Student who have achieved Entry Level Qualifications and have an EHCP Level...
SVQ in Customer Service Level 5
Babington
|
Professional Training
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Multiple (2)
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Classroom, Self-Paced Online
Diploma in Customer Service Level 2
Excell for Training Limited
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Professional Training
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From 800 GBP
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Multiple (2)
-
Classroom, Self-Paced Online
This is for people who are working in customer service and are wanting to learn how to provide a high...
Diploma in Customer Service Level 3
Excell for Training Limited
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Professional Training
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From 1,000 GBP
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Multiple (2)
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Classroom, Self-Paced Online
This is for people who are working in customer service and are wanting to learn how to provide a high...
Paying for Fuel
National Energy Action
|
Professional Training
5.0
(2)
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Beginner level
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From 70 GBP
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Multiple (2)
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Classroom, Virtual Classroom
This course is aimed at frontline workers with no prior knowledge of fuel statements, tariffs or switching. The course will...
General Food and Beverage Service Certificate Level 1
The Manchester College
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Professional Training
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From 0 GBP
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Manchester
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Classroom
To prepare you for work in the hospitality or catering industries, this Certificate in General Food and Beverage Service will...
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