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Customer Complaint Handling
STL
|
Professional Training
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From 495 GBP
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Multiple (26)
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Multiple (22)
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Classroom, Virtual Classroom
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
Telephone Skills – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.9
(91)
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Top 10 Course
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From 295 GBP
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Multiple (3)
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Multiple (2)
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Classroom, Virtual Classroom
How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their...
Customer Care - Incoming and Outgoing Calls
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Customer Care: Be Part of Your Customer’s Story
Diomas Learning Solutions
|
Professional Training
5.0
(4)
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Multiple (10)
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Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ story – what it’s like to be...
Know Your Customer
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and...
Through the Customers' Eyes
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice....
Customer Excellence for Finance Staff
PTP Training & Marketing Ltd
|
Professional Training
5.0
(4)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
This course will enable participants to understand who their customers are and what they require us to do in order...
Mastering Customer Interactions: Excellence in Email and Telephone Communication
STL
|
Professional Training
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From 495 GBP
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Multiple (27)
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Multiple (22)
-
Classroom, Virtual Classroom
Attending this course will equip participants with the skills to handle customer interactions confidently and professionally. You will learn to...
Dealing with Challenging People / Situations – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.9
(329)
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From 295 GBP
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Multiple (3)
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Multiple (2)
-
Classroom, Virtual Classroom
Resolving conflict goes beyond just addressing the facts—it's important to acknowledge perspectives and emotions as well. Keep in mind: "The...
Managing Customer Care
STL
|
Professional Training
4.9
(24)
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From 495 GBP
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Multiple (28)
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Multiple (22)
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Classroom, Virtual Classroom
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
Customer Service Skills
Cosensa Learning and Development
|
Professional Training
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From 295 GBP
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19/12/2024
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Multiple (16)
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Classroom, Virtual Classroom
Customer Care
STL
|
Professional Training
-
From 760 GBP
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Multiple (29)
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Multiple (22)
-
Classroom, Virtual Classroom
Develop a ‘customer-led' approach to business by improving customer satisfaction, improving staff's attitudes and developing their technique in handling customer...
Delivering Customer Satisfaction Assertively
STL
|
Professional Training
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From 495 GBP
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Multiple (28)
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Multiple (22)
-
Classroom, Virtual Classroom
This course will equip you with the skills to handle customer objections effectively, negotiate successfully, and close deals while ensuring...
How to Say 'No' and Retain Customer Satisfaction
PTP Training & Marketing Ltd
|
Professional Training
5.0
(1)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
-
Classroom, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
Customer Loyalty Programmes
Diomas Learning Solutions
|
Professional Training
4.7
(3)
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From 1,250 GBP
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Multiple (10)
-
Classroom
Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD...
The Customer Experience – Managing Relationships
London Business Training & Consulting
|
Professional Training
5.0
(4)
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From 680 GBP
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London
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Classroom
This Training Workshop will help you get a better understanding of your customer which is key to developing better relationships....
Customer Experience Excellence
London Training for Excellence
|
Professional Training
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From 3,951 GBP
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Multiple (2)
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Multiple (5)
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Classroom
How your customers experience your company is critical to your brand. Poor customer experiences can have catastrophic effects on brand...
Banking Operations – The Customer Experience
London Business Training & Consulting
|
Professional Training
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From 680 GBP
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London
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Classroom
This training Workshop looks at banking operations from the customer’s standpoint....
Customer Care for the Receptionist
STL
|
Professional Training
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From 495 GBP
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Multiple (27)
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Multiple (22)
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Classroom, Virtual Classroom
The role of the Receptionist To define great service with impeccable style The dynamics of personal influence Successful Principles of...
Maximising Incoming Business Skills Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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Classroom, In Company, Virtual Classroom, Blended
Participants will learn how to make the most of every incoming business opportunity. If your job is to deal professionally...
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