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Call Centre - Achieving Best Practice
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Contact Center Training
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Classroom, Self-Paced Online, Virtual Classroom
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
Loyalty Program with Customer Experience Excellence
London Training for Excellence
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Professional Training
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From 3,951 GBP
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Multiple (3)
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Multiple (3)
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Classroom
Building loyal customers in today's rapidly shifting marketplace is more challenging and crucial than ever. This 5-day course delves into...
Key Account Management Profitable Customer Relationships
London Training for Excellence
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Professional Training
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From 3,951 GBP
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09/12/2024
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Multiple (2)
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Classroom
Building quality key account strategies is at the heart of successful business marketing programs. The role of the sales force...
First Line Managers Training • 2 Day Course
Corporate Coach Group
|
Professional Training
5.0
(9)
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From 700 GBP
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Multiple (58)
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Multiple (12)
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Classroom, Virtual Classroom
The role of First Line Managers is undoubtedly challenging, as they often find themselves caught in a web of pressure...
Enhancing the Visitors Experience
PTP Training & Marketing Ltd
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Professional Training
4.7
(7)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.&...
Advanced Telephone Sales Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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Classroom, Virtual Classroom, Blended, In Company
This course focuses on the skills required to be truly effective on the telephone when dealing with both incoming and...
LinkedIn Lead Generation Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Top 10 Course
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Multiple (2)
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Classroom, In Company, Virtual Classroom, Blended
LinkedIn represents the deepest well of leads that you will ever find. With over 20m UK business people in membership,...
Dealing with Incoming Calls Positively
PTP Training & Marketing Ltd
|
Professional Training
4.7
(7)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from...
Complaints Management
LCT International
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Professional Training
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From 4,250 GBP
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14/10/2024
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Multiple (3)
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Classroom, Virtual Classroom
Masterclass in Handling Incoming Telephone Calls - Half Day (PM)
PTP Training & Marketing Ltd
|
Professional Training
4.7
(7)
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This course results in CPD hours
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From 190 GBP
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Multiple (8)
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Classroom, Virtual Classroom
This 1/2 day workshop gets participants to look at what they hate as customers when they make calls to their...
LinkedIn Lead Generation Workshop Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
-
Classroom, In Company, Virtual Classroom, Blended
LinkedIn represents the deepest well of leads that you will ever find. With over 20m UK business people in membership,...
Dealing with Difficult People
PTP Training & Marketing Ltd
|
Professional Training
4.8
(17)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides...
Telephone Techniques - Seminar
Pitman Training Group
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Professional Training
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London
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Classroom
This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and...
Mastering Best Practice in KYC
IFF - International Faculty of Finance
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Professional Training
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From 2,195 GBP
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11/11/2024
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London
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Classroom
Our market-leading course is full of recent examples of KYC/KYN/UBO issues and shows delegates the tricks played by criminal networks...
Preparation for Internship (Oxford)
Activate Learning
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Professional Training
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From 1,350 GBP
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Oxford
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Classroom
Reach your full potential with the Preparation for Supported Internships programme....
Customer Service Specialist Apprenticeship
Kingston College
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Professional Training
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From 0 GBP
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Kingston upon Thames
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Classroom
Customer Service Specialist Apprenticeship : A customer service specialist demonstrates professionalism towards customers and supports the organisation. They have a...
Customer Service
Workers Educational Association
|
Professional Training
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From 92 GBP
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Dudley
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Classroom
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