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Customer Care: Be Part of Your Customer’s Story
Diomas Learning Solutions
|
Professional Training
5.0
(4)
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Multiple (10)
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Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ story – what it’s like to be...
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
PTP Training & Marketing Ltd
|
Professional Training
-
This course results in CPD hours
-
From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
Customer Complaint Handling
STL
|
Professional Training
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From 495 GBP
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Multiple (26)
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Multiple (22)
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Classroom, Virtual Classroom
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
Excellent Customer Care - Incoming Calls
PTP Training & Marketing Ltd
|
Professional Training
4.8
(6)
-
This course results in CPD hours
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From 280 GBP
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Multiple (8)
-
Classroom, Virtual Classroom
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
Customer Loyalty Programmes
Diomas Learning Solutions
|
Professional Training
4.7
(3)
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From 1,250 GBP
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Multiple (10)
-
Classroom
Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD...
Customer Care - Incoming and Outgoing Calls
PTP Training & Marketing Ltd
|
Professional Training
-
This course results in CPD hours
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From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Customer Service Skills
Cosensa Learning and Development
|
Professional Training
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From 295 GBP
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Multiple (2)
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Multiple (16)
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Classroom, Virtual Classroom
Mastering Customer Interactions: Excellence in Email and Telephone Communication
STL
|
Professional Training
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From 446 GBP
-
Multiple (27)
-
Multiple (22)
-
Classroom, Virtual Classroom
Attending this course will equip participants with the skills to handle customer interactions confidently and professionally. You will learn to...
Know Your Customer
PTP Training & Marketing Ltd
|
Professional Training
-
This course results in CPD hours
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From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and...
Managing Customer Care
STL
|
Professional Training
4.9
(24)
-
From 495 GBP
-
Multiple (26)
-
Multiple (22)
-
Classroom, Virtual Classroom
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
Customer Care
STL
|
Professional Training
-
From 760 GBP
-
Multiple (28)
-
Multiple (22)
-
Classroom, Virtual Classroom
Develop a ‘customer-led' approach to business by improving customer satisfaction, improving staff's attitudes and developing their technique in handling customer...
Through the Customers' Eyes
PTP Training & Marketing Ltd
|
Professional Training
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Self-Paced Online
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice....
Delivering Customer Satisfaction Assertively
STL
|
Professional Training
-
From 495 GBP
-
Multiple (27)
-
Multiple (22)
-
Classroom, Virtual Classroom
This course will equip you with the skills to handle customer objections effectively, negotiate successfully, and close deals while ensuring...
Customer Excellence for Finance Staff
PTP Training & Marketing Ltd
|
Professional Training
5.0
(4)
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Self-Paced Online
This course will enable participants to understand who their customers are and what they require us to do in order...
Maximising Incoming Business Skills Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
-
Classroom, In Company, Virtual Classroom, Blended
Participants will learn how to make the most of every incoming business opportunity. If your job is to deal professionally...
Customer Experience Excellence
London Training for Excellence
|
Professional Training
-
From 3,951 GBP
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Multiple (2)
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Multiple (5)
-
Classroom
How your customers experience your company is critical to your brand. Poor customer experiences can have catastrophic effects on brand...
How to Say 'No' and Retain Customer Satisfaction
PTP Training & Marketing Ltd
|
Professional Training
5.0
(1)
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
Customer Care for the Receptionist
STL
|
Professional Training
-
From 495 GBP
-
Multiple (26)
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Multiple (22)
-
Classroom, Virtual Classroom
The role of the Receptionist To define great service with impeccable style The dynamics of personal influence Successful Principles of...
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