Training courses in Personal Development in Reynoldston

The Challenge

This is a business that manufactures and sells a range of hi-tech and smart watches through high street and online retailers. Customer relationships were managed through a team of account managers who were motivated, committed, and successful.

The business had identified a need to develop customer relationships to ensure business retention and future growth, critical to this would be the account management team been recognised as ‘Business Partners’ collaborating with customer stakeholders to achieve mutually agreed growth targets.

First Response Training have been working with Dimensions since early 2007 to provide a wide range of health and safety and social care training courses to their staff.

The Challenge

This client is a food manufacturer operating a global business. When TLSA became involved, the client was in the middle of a strategic plan designed to achieve challenging growth objectives.

Leadership development was identified as critical to delivering the growth targets. One of the key challenges was to establish a ‘Sales Director: Executive Sales Leader’ group with the capability and potential to deliver on a country-by-country basis.

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

Cross-cultural negotiations can falter for a whole variety of reasons.

Cold calling, or telemarketing, is a tough, but rewarding role.

When it comes to negotiations, having the edge on the other side can make all the difference.

Here's what GDPR means for us marketers and sales professionals, especially those with active cold calling and emailing campaigns.

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.