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Courses (31)

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Telesales Training - Sales Courses | In House

Live and Learn Consultancy | Corporate Training for Teams
5.0 (69)
  • Multiple (2)
  • In Company
Want to boost your team's telephone sales performance? If so, our expert trainers can equip your team with powerful skills...

Telesales Masterclass - 2 Hours | In House

Live and Learn Consultancy | Corporate Training for Teams
  • Multiple (2)
  • Virtual Classroom, In Company
Are you in search of a comprehensive Telesales Training Program that empowers your team to achieve superior results? Look no...

Telephone Selling - In-house Course

Leadership Development Ltd | Corporate Training for Teams
4.8 (10)
  • Multiple (2)
  • In Company
The telephone is a high touch, cost-effective selling tool, but it must be used well. This two day training course aims to...

Cold Calling - In-house Course

Benchmark Training | Corporate Training for Teams
  • Multiple (3)
  • Self-Paced Online, In Company
Do you often try to sell something over the phone and find that the would-be client is not interested or...

Telephone Techniques - Incoming & Outgoing Calls (In-House)

PTP Training & Marketing Ltd | Corporate Training for Teams
  • This course results in CPD hours
  • Multiple (2)
  • In Company, Virtual Classroom
This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to...

Maximising Appointments on the Telephone (In-House)

PTP Training & Marketing Ltd | Corporate Training for Teams
  • This course results in CPD hours
  • Multiple (2)
  • In Company, Virtual Classroom
This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also...

How to Be Great at Telephone Cold Calling (In-House)

PTP Training & Marketing Ltd | Corporate Training for Teams
  • This course results in CPD hours
  • Multiple (2)
  • In Company, Virtual Classroom
This telephone course is guaranteed to give Participants the confidence to make calls professionally. Demonstrations of live-calls will be made...

Winning More Business on the Telephone (In-House)

PTP Training & Marketing Ltd | Corporate Training for Teams
  • This course results in CPD hours
  • Multiple (2)
  • In Company, Virtual Classroom
This course is ideal for those who want to improve their follow-up calls to maximise sales. It will also help...

Generating New Business by Telephone (In-House)

PTP Training & Marketing Ltd | Corporate Training for Teams
  • This course results in CPD hours
  • Multiple (2)
  • In Company, Virtual Classroom
This generating new business by telephone course is guaranteed to give Participants the confidence to make calls professionally. Demonstrations of...

PowerCall Cold Calling 6-Month Training and Coaching Programme

PowerCall Global Training | Corporate Training for Teams
  • This course results in CPD hours
  • Multiple (2)
  • In Company, Virtual Classroom

Call Centre - Achieving Best Practice (In-House)

PTP Training & Marketing Ltd | Corporate Training for Teams
  • This course results in CPD hours
  • Multiple (2)
  • In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...

Customer Care - Incoming and Outgoing Calls (In-House)

PTP Training & Marketing Ltd | Corporate Training for Teams
  • This course results in CPD hours
  • Multiple (2)
  • In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...

Gaining Commitment on the Telephone (In-House)

PTP Training & Marketing Ltd | Corporate Training for Teams
  • This course results in CPD hours
  • Multiple (2)
  • In Company, Virtual Classroom
This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments....

Closing Incoming Calls Effectively (In-House)

PTP Training & Marketing Ltd | Corporate Training for Teams
  • This course results in CPD hours
  • Multiple (2)
  • In Company, Virtual Classroom
This course concentrates on incoming calls which potentially could lead to new business. Participants in& this course are taught to...

Professional Telephone Selling (In-House)

Tack TMI UK | Corporate Training for Teams
  • Nationwide
  • In Company
Develop the skills and confidence to successfully sell over the phone Increasingly, companies look to office based sales teams to...

Telephone Sales Techniques Training Course (On-site)

Keys Training | Corporate Training for Teams
  • From 745 GBP
  • Nationwide
  • In Company
The telephone is still one of the most cost effective and powerful business tools available for maintaining and increasing a...

Contact Center Training

Lion Heart Consulting | Corporate Training for Teams
  • From 175 GBP
  • Multiple (2)
  • Self-Paced Online, Classroom, Virtual Classroom
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...

SALES LINGUISTICS™ • Persuasive Sales Skills • ILM Recognised • In-house

Nicholas Hill International | Corporate Training for Teams
4.9 (17)
  • This course results in CPD hours
  • Multiple (3)
  • In Company
Our ILM-accredited sales skills workshop helps you to overcome difficult objections and negotiate favourable resolutions by exploring our modules on...

Advanced Telephone Sales Training Course - CPD Certified

Maguire Training | Corporate Training for Teams
  • This course results in CPD hours
  • Multiple (2)
  • Virtual Classroom, Blended, In Company, Classroom
This course focuses on the skills required to be truly effective on the telephone when dealing with both incoming and...

SALES MULTIPLICATION™ • Consultative Sales Skills • ILM Recognised

Nicholas Hill International | Corporate Training for Teams
4.8 (17)
  • This course results in CPD hours
  • Multiple (3)
  • In Company
SALES ESCALATION™ is our two-day ILM-accredited consultative sales skills course for ambitious salespeople. This course helps you to refine your...
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More topics within Telesales courses
Customer Service Customer Service
Sales Management Sales Management
Consultative Selling Consultative Selling
Account Management Account Management
CRM CRM
Pipeline Management Pipeline Management
Prospecting Prospecting

Case studies within Telesales

Key Account Management
Key Account Management

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.
12 Jun 2018
Leadership Development Ltd
Our Top 10 Do’s and Do Not’s for...
Our Top 10 Do’s and Do Not’s for Cold Calling

Cold calling, or telemarketing, is a tough, but rewarding role.
18 Jun 2018
PowerCall Global Training
Negotiation Training
Negotiation Training

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.
11 Jun 2018
Leadership Development Ltd
Psychological hacks to use in ne...
Psychological hacks to use in negotiations

When it comes to negotiations, having the edge on the other side can make all the difference.
18 Jun 2018
PowerCall Global Training
LDL Case Study
LDL Case Study

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.
16 Oct 2015
Leadership Development Ltd
Inspirational Leadership Skills
Inspirational Leadership Skills

Inspirational Leadership gets results. It’s about recognising that your most precious possession is the people who work for you, and having the skill to draw out the very best in their performance.
12 Jun 2018
Leadership Development Ltd
Cultural factors in negotiation
Cultural factors in negotiation

Cross-cultural negotiations can falter for a whole variety of reasons.
18 Jun 2018
PowerCall Global Training
Presentation Skills Training
Presentation Skills Training

What does it take to be a successful public speaker?
11 Jun 2018
Leadership Development Ltd
Consultative Sales Training
Consultative Sales Training

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.
12 Jun 2018
Leadership Development Ltd