Telesales, Corporate Training for Teams in City of London

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

What does it take to be a successful public speaker?

When it comes to negotiations, having the edge on the other side can make all the difference.

Cold calling, or telemarketing, is a tough, but rewarding role.

Cross-cultural negotiations can falter for a whole variety of reasons.

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.