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Dealing with Difficult and Distressed Customers Professional Course
Reed Learning Limited
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Corporate Training for Teams
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Nationwide
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In Company
The "Dealing with Difficult and Distressed Customers" course is designed to equip participants with the skills and strategies necessary to...
Excellent Customer Service for Care Homes
Oakley Services UK Limited
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Corporate Training for Teams
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From 149 GBP
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Multiple (2)
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In Company
This Customer Care course highlights that increasingly, residents, medical professionals, family and guardians are able to choose their care homes...
Level 4 Sales Executive Apprenticeship
BMS Performance
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Corporate Training for Teams
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Nationwide
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In Company
Following the introduction of the apprenticeship levy in 2017, the Level 4 Sales Executive Standard was approved for delivery in...
Sales Coaching (SC)
Imparta
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Corporate Training for Teams
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London
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In Company
Coaching is a skill that needs to be taught, trained, or coached, more than most others. Imparta’s research suggests a strong, direct...
Sales Management Programme (SMP)
Imparta
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Corporate Training for Teams
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London
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In Company
The role of a sales manager is an essential one in a company, yet few sales managers are actually prepared...
Bespoke Sales Performance
BMS Performance
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Corporate Training for Teams
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Nationwide
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In Company
Your products, sales teams and company culture are unique to your business. So to really accelerate sales performance you need...
Sales Through Service (STS)
Imparta
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Corporate Training for Teams
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London
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In Company
Can you both serve – and sell? Poorly executed conversations that take place during attempted sales can have a negative impact...
Sales Leadership Programme (SLP)
Imparta
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Corporate Training for Teams
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London
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In Company
This Sales Leadership Programme (SLP) will help you test and refine your sales strategy and enhance your skills. Sales leaders...
Professional Customer Service In-house Training
Best Foot Forward Training
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Corporate Training for Teams
5.0
(3)
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Top 10 Course
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From 975 GBP
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Multiple (2)
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Self-Paced Online, In Company
This training course helps you deal with internal and external customers more effectively, improve the perceived quality of the service...
Consultative Selling Skills (CSS)
Imparta
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Corporate Training for Teams
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London
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In Company
The world of high volume sales is both challenging and competitive. Salespeople have to make a good impression on the...
Sales Management
Infero Training Ltd
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Corporate Training for Teams
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From 248 GBP
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Nationwide
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In Company
On this course you'll learn to create an effective sales team; promote effective sales performance through training, evaluations, and sales...
Complaints and the Consumer Duty (Public Course) - In House Training
Corporate Training Partnerships
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
With the FCA’s increasing expectations on firms to ensure good customer outcomes, the spotlight on complaints teams (and the people...
Commercial Acumen (CA)
Imparta
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Corporate Training for Teams
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London
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In Company
Few of the salespeople in charge of commercial decisions grasp the full impact of their actions and how these actions drive...
Negotiating Client Value (NCV)
Imparta
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Corporate Training for Teams
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London
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In Company
Imparta knows that great sales negotiation cannot be separated from the sales process. Sales negotiation is essential, and becoming more...
Bespoke Customer Engagement
BMS Performance
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Corporate Training for Teams
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Nationwide
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In Company
Your products, sales teams and company culture are unique to your business. So to really accelerate sales performance you need...
Creating Client Value (CCV)
Imparta
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Corporate Training for Teams
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London
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In Company
This Creating Client Value (CCV) training programme from Imparta will teach your employees the knowledge and skills they need to...
Coaching Sales Excellence
Mercuri International Ltd
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Corporate Training for Teams
5.0
(1)
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From 995 GBP
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Nationwide
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Classroom
Supporting the sales team in the field is an essential part of the sales leader's role. Mercuri's Coaching Sales Excellence...
Customer support and the Consumer Duty (Public Course) - In House Training
Corporate Training Partnerships
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
The biggest innovation of the FCA’s Consumer Duty will be its Customer Support outcome. Up until now, the regulator has...
Strategic Account Management (SAM)
Imparta
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Corporate Training for Teams
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London
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In Company
Imparta’s Strategic Account Management (SAM) programme sets itself apart from other courses by focusing on the questions you need answered, instead...
Complaints and Customer Vulnerability - Best Practice Approaches (Public Course) - In House Training
Corporate Training Partnerships
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
With the Financial Conduct Authority’s (FCA’s) final vulnerable customer guidance now firmly in place and the Consumer Duty now nipping...
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